Integrated T&A gains momentum

As managing staff attendance becomes an increasingly important area of a cleaning contractor’s operations, seamless integration to a T&A system is a key way in which the software can add value. TemplaCMS delivers this by offering a 2-way interface with any compatible, recognised T&A system. 

The integration starts with a single point of data entry, with TemplaCMS acting as the ‘master’ and driver of the ‘slave’ T&A software. This means the database of client sites, employees, rosters, caller ids and escalation protocols is all set up in TemplaCMS and the data is then shared seamlessly with the T&A software. Both systems’ databases therefore remain mirrored at all times.

Data from the T&A system in the Cloud is then delivered in real-time to the TemplaCMS timesheet environment, available to operations managers 24/7. In addition to the usual non-attendance alerts, the software then provides reconciliation control for managers between the hours worked and the contracted hours on the timesheet. Any short hours result in a saving on wages paid and conversely, any unnecessary or unauthorised overtime can be capped – a helpful tool in controlling budgets. Savings can be reinvested in additional cleaning hours, if so desired, resulting in improved customer service.