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19 August 2019
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For leisure venues, the priority is to ensure a great customer experience. First impressions are all important and cleaning and hygiene are therefore essential in creating an immaculate presentation that creates a vital shop window and ensures high foot-fall. But cleaning is also where measurable gains can be made in terms of environmental sustainability, explains Cleanology
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26 March 2019
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Maintaining service levels and managing customer expectations in an industry with a traditionally high staff turnover can be challenge, but it’s one that every service provider needs to meet if they want to be successful. Jan-Hein Hemke, MD of soft service and contract cleaning specialists, Facilicom UK, thinks that as well as improving pay and conditions, improved communication skills are key to delivering an exceptional contract cleaning service.
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18 January 2019
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Lee Andrews, CEO of DOC Cleaning, asks: are legislative cost pressures putting service standards at risk?
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16 November 2018
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Dominic Ponniah, CEO of Cleanology, explains how the discrepancy between wage rates is affecting staffing in the cleaning industry
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03 October 2018
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Steve Roots, chairman of the British Institute of Facilities Management (BIFM) looks at the latest trends and developments in facilities management (FM) and how the sector is adapting to new challenges
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29 January 2018
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In this new column, a contract cleaner will offer an insight into the challenges facing the sector. First up is Iain Fraser-Jones, MD of Greenzest Sustainable Cleaning, on the demise of Carillion and why ‘buying’ the business will always ends in tears
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13 September 2017
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The events industry has never been more security conscious than it is today. Pat Ryan, CEO of events cleaning specialist firm Ryans Cleaning, provides an insight into the lengths at which they are raising the bar for their clients from a security perspective
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05 May 2017
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From innovations in sustainability to new ways of improving security, the cleaning industry is not standing still. Chris Parkes, operations director at Julius Rutherfoord, considers the current trends and challenges facing contract cleaners and facilities managers
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09 June 2017
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Servest Group explores the relationship between contract cleaning and customer experience in the retail world
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27 January 2017
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Rachel Ray, founder of Bright & Beautiful, looks at the advantages of taking on a franchise in the domestic cleaning market
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04 January 2017
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Certification is an investment in the future and reputation of your business. It can help you save money, increase efficiency, and makes it much easier for you to win tenders and government contracts. Michelle Murdoch, marketing manager at QMS International, explains which certifiable management systems are best suited to cleaning companies and how they can help your business
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12 September 2016
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The NEC Group is one of the world's largest venue management companies. Every year millions of people come together at hundreds of its events in Birmingham, from The Conservative Party Conference to the X Factor auditions. Paul Thrupp, account director at FM provider OCS, takes us through the challenges of keeping its venues clean
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11 July 2016
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From robots to augmented reality, Catherine Hackett reports on the latest developments in smart technology for professional cleaning
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31 March 2016
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Jane Leeming, director of learning and development at ISS UK, provides practical advice for contract cleaners and managers of in-house cleaning teams on how to implement a successful training programme
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29 March 2016
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A business model that has been making inroads into the UK economy for years, franchising offers serious benefits to small business owners in the cleaning industry, explains Sam Haythornthwaite, digital business manager of Daltonsbusiness.com
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28 April 2016
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Jamie Wright, managing director at Incentive QAS, questions the impact that the new national living wage, introduced this April, will have on the cleaning industry
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05 February 2016
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Spain's newest trends in the transport sector are coming to the UK, from the use of remote technology to the cross-skilling of cleaning operatives. Andrew Liston, account director for transport at Interserve, explains more
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25 January 2016
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Hard work and high stakes go hand in hand when it comes to cleaning luxury private jets of the world's super rich. Catherine Hackett spoke to Carl Barlow, owner of Rise & Shine Aircare, to find out what it takes
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03 December 2015
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Terry Peers, asbestos manager at SCS (Specialised Cleaning Services), discusses the dangers of asbestos and how businesses can take a proactive approach to its inspection and removal
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22 December 2015
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From the risk of sharps injury and infection from bodily fluids to witnessing disturbing scenes, Monthind Clean discusses the challenges faced by biohazard and trauma cleaning providers and their frontline staff
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