Stronger together: The CHSA vision

As the cleaning and hygiene sector gathers for the Cleaning Excellence Conference this December, Nick Thompson observes that there is a central question we must address. How do we build successful businesses in an increasingly complex and challenging world?

Starting your sustainability journey

Neil Spencer-Cook explains why small, consistent actions can create meaningful change across BICSc, the cleaning industry and the wider world.

How is AI driving cleaning innovation?

Juliet Widdicombe examines how new technology and the march of AI is leading to major advances in the commercial cleaning sector

Strategic networking - more than a conversation over a coffee

Networking is a business essential, but simply exchanging business cards is no longer enough. Nick Thompson explores how strategic networking can combine relationship-building, market insight and memorable experiences to deliver real commercial value.

Time to shape the future

BOTH THE Cleaning Excellence Awards and Cleaning Excellence Conference come at a particularly significant time for the cleaning and hygiene industry. Few sectors are experiencing such a combination of economic pressure, changing regulation, skills shortages, evolving client expectations and rapid technological development. At the same time, the industry is being asked to demonstrate greater professionalism, sustainability and measurable value.

The importance of cleaning audit software in healthcare environments

IN HEALTHCARE settings, cleanliness is critical to patient safety, regulatory compliance, and overall operational efficiency.

Who will clean Britain in 2035?

If you were asked to name the biggest challenge facing the cleaning industry, what would your answer be? Rising costs? Labour shortages? Technology? Sustainability? All are significant. However, Neil Spencer-Cook believes there is an even bigger question that we should be asking ourselves: Who will clean Britain in 2035?

The future is collaborative

READ THROUGH this issue of Cleaning Matters and one theme emerges with striking consistency: artificial intelligence is no longer something the cleaning industry is preparing for. It has arrived. The debate has moved on from whether technology will transform the sector to how businesses can make it work in practice.

Meet the CHSA secretary

Lorraine Francis joined the CHSA in March 2020 as Secretary of the Association. The first point of contact for members and prospective members, Lorraine is also at the heart of the CHSA’s back office. Cleaning Matters asked what keeps her busy, at work and play.

Navigating change, driving standards

As expectations around hygiene, sustainability and service transparency continue to rise, the cleaning industry is undergoing rapid transformation. Neil Spencer-Cook explores the key challenges facing the sector.