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ARTICLE
Keeping up appearances
07 March 2013
ServiceMaster Clean takes specialist care of the luxury rugs at Westfield Derby
ServiceMaster Clean takes specialist care of the luxury rugs at Westfield Derby
Specialist cleaning provider to hundreds of businesses across the UK, ServiceMaster Clean offers a bespoke service. One example is the work that it carries out on behalf of one of the largest shopping centres in the midlands.
Westfield Derby opened in 2007 with brand new flooring and furnishings throughout to create a luxurious surrounding for shoppers.
A key part of the interior design was a series of handmade Chinese rugs which were made specifically for the £340m redevelopment and designed to reflect the Derbyshire landscape. But with over 25 million visitors a year it became apparent that there was a need for regular maintenance of the rugs to prevent colour loss and staining.
Local ServiceMaster Clean business owner Dermot Boyle initially visited the site in 2007 to assess the condition of the rugs. Following this ServiceMaster Clean developed a cleaning programme to ensure that the rugs were restored and would be maintained as such.
"We offer Westfield an out of hours cleaning solution to minimise the disruption to shoppers and staff," explains Boyle."We work through the night twice a year to clean each rug.
"The rugs are very heavy and large; 5m by 3m and it takes four people to lift and move just one.We begin by pre-spraying each rug with shampoo, leaving for five minutes.We then carry out an extraction clean of the whole rug using our specialist machinery.We carry out additional spot cleaning where necessary to treat individual stains.
"The final stage is to apply our own product which is a protective, soil resistant and anti-bacterial finish to each rug. Our finish also includes a product called Hygienilac, which leaves all the rugs with up to 12 months protection against dirt and bacteria. It's amazing how much grime rugs can collect and it takes around 45 minutes to clean each one, but once cleaned they look fantastic." "The service that ServiceMaster provides has conformed to our standards of acceptance with sensible costs being charged," says Malcolm Chapman, building services manager,Westfield Derby."The service staff and management have always been obliging,working to the time restrictions that a shopping centre facilities team has to accommodate." Contact the company for details.
Specialist cleaning provider to hundreds of businesses across the UK, ServiceMaster Clean offers a bespoke service. One example is the work that it carries out on behalf of one of the largest shopping centres in the midlands.
Westfield Derby opened in 2007 with brand new flooring and furnishings throughout to create a luxurious surrounding for shoppers.
A key part of the interior design was a series of handmade Chinese rugs which were made specifically for the £340m redevelopment and designed to reflect the Derbyshire landscape. But with over 25 million visitors a year it became apparent that there was a need for regular maintenance of the rugs to prevent colour loss and staining.
Local ServiceMaster Clean business owner Dermot Boyle initially visited the site in 2007 to assess the condition of the rugs. Following this ServiceMaster Clean developed a cleaning programme to ensure that the rugs were restored and would be maintained as such.
"We offer Westfield an out of hours cleaning solution to minimise the disruption to shoppers and staff," explains Boyle."We work through the night twice a year to clean each rug.
"The rugs are very heavy and large; 5m by 3m and it takes four people to lift and move just one.We begin by pre-spraying each rug with shampoo, leaving for five minutes.We then carry out an extraction clean of the whole rug using our specialist machinery.We carry out additional spot cleaning where necessary to treat individual stains.
"The final stage is to apply our own product which is a protective, soil resistant and anti-bacterial finish to each rug. Our finish also includes a product called Hygienilac, which leaves all the rugs with up to 12 months protection against dirt and bacteria. It's amazing how much grime rugs can collect and it takes around 45 minutes to clean each one, but once cleaned they look fantastic." "The service that ServiceMaster provides has conformed to our standards of acceptance with sensible costs being charged," says Malcolm Chapman, building services manager,Westfield Derby."The service staff and management have always been obliging,working to the time restrictions that a shopping centre facilities team has to accommodate." Contact the company for details.
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