Customer services success

ServiceMaster Clean's Devon team recently won the Customer Service Award in the Western Morning News business awards.

The criteria included 'a clear, well-implemented customer care policy and examples of service exceeding customer expectations.' ServiceMaster Clean Devon, has adopted a 'caring experts' mantra in its approach to customer service. Businesses in Devon affected by recent flooding have valued ServiceMaster Clean's specialist service, Restoration Response, which guarantees fast response within hours of an emergency.

'Customer service is the single most important factor which helps us gain and retain new business,' says Ken Rudge of ServiceMaster Clean Devon.

'Winning this award makes us realise how valued our work is.'