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Tork offers support for firms taking the leap into data-driven cleaning

05 September 2017

Tork has issued a guide offering practical support for other companies seeking to stay ahead of the game with data-driven cleaning.

The Insider’s Guide to Data-Driven Cleaning explains how the use of data can help companies make better-informed decisions that lead to improved productivity and happier customers.

The pioneering Tork EasyCube system – the first facility management software of its kind – uses connected devices to provide information about washroom cleaning needs and dispenser refill levels. Tork is now using its own experience and customer case studies to support other firms seeking to take the leap into data-driven cleaning.

“When staff and managers gain real-time data about cleaning needs it becomes possible to stay ahead of the game and do exactly what’s needed when and where it is required,” said Tork marketing director Jenny Turner. “Data-driven cleaning turns the operation of a complex facility such as a stadium or an airport from a frustrating guessing game into a fact-based mission.”

The new guide incorporates case studies, input from industry experts and benchmark examples from other industries. It also provides practical tips on how to successfully introduce data-driven cleaning into a workplace.

The guide explores the need to choose the right partners and set specific goals while also offering advice on how to ensure that all major stakeholders – including cleaning staff – comprehend the positives of the switch.

Tork EasyCube is now in place in shopping centres, tourist attractions, leisure facilities and transport hubs in 12 countries worldwide including the UK, France, Germany, Switzerland and Poland.

Observational studies have shown an increase in cleaning activities of up to 62 per cent after Tork EasyCube has been installed because less time is spent manually checking each washroom dispenser for refill needs. 

One attraction - The Furuvik zoo and amusement park in Sweden - claims to have achieved its visitor satisfaction goals 46 per cent more frequently after installing Tork EasyCube. And the Apenheul Primate Park in the Netherlands says incidences of empty dispensers have decreased by more than 60 per cent after installing the system.

“Empowering managers and cleaners with data to make better decisions is what will really change the game,” said Jenny. “We at Tork are in the middle of this process and by sharing what we have learned so far we can help the industry at large to take the leap.” 

She adds that data-driven cleaning - unlike the recent industry shift towards automated cleaning robots - is not about replacing humans with machines. “Cleaning and facility management operations are too complex and unpredictable for an automated machine to handle,” she said. “This is why data-driven cleaning becomes so important.”

To download the guide, please visit: http://www.tork.co.uk/easycube/