Fuelled by personal service

The Fuelcard People has recruited three additional account managers in response to growing demand for discounted diesel and petrol."Expanding the team means that we can maintain the highest service levels for all customers, continuing to give each a dedicated account manager," says Steve Clarke, general manager. Anson Stoute will be serving users of Shell fuel cards, while Samantha Booker will focus on Diesel Direct fuel card users. Both will also work with customers using the new Total fuel card.

Jack Flanagan will specialise in serving trade associations.He will also serve the growing numbers of public sector bodies achieving cost savings with The Fuelcard People.

"A key reason for our success is that we do not expect customers to deal with an anonymous call centre," says Clarke.