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Turn to the toilet to achieve best practice

08 July 2019

Public venues can increase their appeal to potential customers by up to 20%, just by changing the toilet, according to Closomat (Total Hygiene).

Many of the UK’s 11million disabled people – 20% of the population – need specialist equipment to ‘go’ when away from home. The latest relevant British Standard- BS8300:2018 notes that inclusion of a shower/ wash dry toilet, in place of a conventional WC, enables people who do need help to undertake their intimate care with greater dignity and independence.

It is particularly appropriate when providing specialist assisted accessible toilets such as Changing Places or Space to Change.

The shower/ wash dry toilet also makes a WC facility more user-appropriate for people with invisible issues, who may not even be registered disabled, such as various muscular and mobility issues, continence etc. 

Closomat is said to be the UK’s brand leader, via its Palma Vita shower toilet. The Closomat looks like and can be used as a conventional WC, thereby addressing the requirement of most people. Its integrated douching and drying, selected as required, give people who do struggle the peace of mind that they leave the washroom properly clean, dry, and odour-free.

Claire Haymes, Closomat away from home specialist, said: “Latest figures reveal that ‘bathroom’ facilities are one of the top 10 barriers to accessibility outside the home; the same report claims that, by failing to meet the demands of disabled people, businesses could be missing out on a share of £420million in revenue a week! Disabled people spend longer, and potentially more money, in venues that cater for them. Even a coffee bar with 10 covers or more has to provide customer toilet facilities. So there is both a huge potential need to and sound business reason, to accommodate the needs of disabled people.

“It is logical from a business point of view to at very least, provide one WC that encompasses most customers. Even Government guidelines suggest fewer, appropriate facilities are better than more, inappropriate ones.”

Closomat offers a fully CDM compliant project management service to assess and advice on the design for an assisted accessible toilet (such as a Changing Places or Space to Change), then supply, install, commission and subsequently service & maintenance the equipment therein.