Resilient strategies, product innovations and ‘missing fingers’: Highlights from May’s BICSc Lab on Business Resilience

Neil Spencer-Cook, chief operating officer, BICSc, demonstrated how training can enhance a company’s resilience while Darwin Clayton shared the harsh consequences of workplace accidents with a story of an employee who failed to report losing his finger in a mincer at a bakery.

At lunch, attendees gathered at Rubbermaid Commercial Products’ customer open day to see demonstrations of the latest innovations in cleaning. It was inspiring to see the health and safety of the cleaning operative being put at the centre of many of these product developments, with solutions to minimise heavy lifting and touching hazardous waste.

In a culture of being constantly switched ‘on’, guest speaker, Hanna-Maria Ahonen proved the importance of switching ‘off’ and embracing boredom to let your most creative ideas come out – tactics that are used by the most resilient leaders and companies.

The event closed with Rob Shaw sharing his expertise on the role of cleaning in preventing slips, trips and falls, drilling home the significance of training employees in not just ‘how’ to clean, but ‘why’.

The next BICSc Lab event takes place on 17 July in Birmingham and will focus on the role of HR and health and safety for the cleaning sector. To find out more and book a place visit www.bics.org.uk/events