App aims to improve washroom standards

By using Cleen, businesses have full and immediate access to an online dashboard highlighting the issues so that they can take action and directly respond to customer feedback. 

Washroom service providers can also use the Cleen Dashboard to manage their portfolio of washroom clients.

The Dashboard is fuelled by the Cleen App – the UK’s first fully integrated washroom review app.

The Cleen App is free to download and enables customers and visitors to rate the washrooms in any type of venue from restaurants, hotels and shopping centres to tourist attractions and airports. 

With the Cleen App, users can either compliment accessible and clean washrooms or post complaints and issues they have faced such as dirty basins, no soap or toilet paper, access problems for people with disabilities and lack of baby changing facilities.

The reviews are fun and easy to post by clicking different icons and users can even upload photographs to support their review.

These can then be viewed by other Cleen App users so that they can see which venues have good – and poor – washroom facilities and make a choice to visit accordingly.

HSG UK managing director Simon Rice has drawn on his company’s expertise as a market leader in washroom water conservation and services and worked with digital marketing agency Subism in Derby and London to develop the cutting-edge technology.

Mr Rice explained: “It has long been a bug bear of mine that, in this day and age, we are still faced with washrooms that are dirty, smelly with no toilet paper and overflowing nappy and sanitary bins.

“Having worked in the washroom industry for many years, I was determined to give the public a voice and turn the tide on the washroom roulette.

“This enables people to share their experiences – good and bad – so that others can make an informed choice about where to give their patronage.

“It’s a particular issue for the hospitality industry. How many times have we gone to a restaurant and walked out after visiting the washroom – presuming that a grotty loo means a dirty kitchen?

“Many washrooms are also still not fit for purpose - and therefore badly affect the quality of life - for a large part of our community and particularly for people with disabilities and parents needing baby changing facilities.”

Mr Rice continued that he was thrilled that the app has been embraced by a wide range of businesses and venues and reviews are being placed daily by hundreds of visitors.

“A positive review is a great advertisement and marketing tool for a business.  When feedback is negative, the business has the information available immediately to address the situation or take their washroom services provider to task.

“First impressions definitely count, and our aim is to improve the world one washroom at a time.”

The Cleen App, is available from the App store for Apple devices and the Google Play Store for Android.  For further information visit www.cleen.world.

For businesses and washroom service providers wanting to take advantage of the Cleen Dashboard, please email [email protected] or visit the website  www.cleen.world