BICSc Conference 2025

THIS YEAR'S programme blends practical knowledge with forward-thinking strategies, reflecting BICSc’s commitment to setting and maintaining the highest standards in the cleaning profession. Delegates will benefit from expert-led presentations, thought-provoking discussions, and valuable networking opportunities.
Conference Programme Highlights

09:00–09:30 – Registration
Coffee and networking to start the day.

09:30 – Welcome
Soo Bartholomew, BICSc Chair
An introduction to the day’s themes, speakers, and the Institute’s ongoing work.

09:40 – The Influence of Social Media on the Cleaning Industry
Vikki Morris, Environment & Sustainability Manager, Evans Vanodine
Vikki examines how digital platforms are transforming cleaning from an invisible service to a high-profile, consumer-driven conversation. Expect insights into the rise of cleaning influencers, the power of user-generated content, and how visual media is shaping trends and customer expectations.

10:05 – The Future of Cleaning

Tibor Killi, Managing Director, Killis

To unlock their full potential, organisations must prioritise staff engagement, effective change management, long-term value in procurement, and reliable service support. Far from replacing people, cobotics are already shaping a more sustainable, efficient, and people-focused future for facilities management.

 

10:30 – Coffee Break

11:00 – United by Standards: Elevating Safety and Efficacy in Cleaning Across the Industry
Kelsey Hargreaves, Technical Manager, BICSc
A Youth Ambassador for Youth Employment UK, Kelsey brings operational cleaning experience from NHS settings, with expertise in training models, site inspections, and overcoming industry challenges.

11:30 – Empowering the Workplace: The Origin Secured Digital Cleaner’s Licence
Jamie Devlin, COO, Origin Secured
Jamie reveals how this groundbreaking digital credential is revolutionising compliance, training, and workforce empowerment — aligning perfectly with BICSc’s focus on skills recognition.

12:00–13:00 – Lunch

13:00 – Disinfectant Resistance and New Technologies
Dr Andrew Kemp JP, PhD, FBICSc L/RAMC
A leading authority on disinfection research, Dr Kemp addresses the growing challenge of microbial resistance and the role of sustainable cleaning innovations.

13:30 – Lessons Learnt
Denise Hanson FBICSc, Commercial Director, BICSc
A candid review of an 18-month industry trial — the good, the bad, and the lessons that provide a roadmap for implementing successful change.

14:00 – Coffee Break

14:30 – Cleaning Up Carbon: How Our Industry Can Lead the Net Zero Transition
Alan Stenson, CEO, Neutral Carbon Zone
A practical, honest, and forward-looking session on how the cleaning industry can play a central role in achieving net zero targets.

15:00 – Collaboration: The Journey to Chartered Practitioner Status
Hosted by BICSc and WCEC
An exploration of the new register for Environmental Cleaning Professionals, designed to uphold high standards and ongoing proficiency.

15:25 – Close
Neil Spencer-Cook, BICSc Group MD

The BICSc Conference is open to all registered Cleaning Excellence Conference attendees, making it the perfect opportunity to immerse yourself in the latest thinking, connect with industry leaders, and take away practical insights to apply in your organisation.