26 years of service excellence

A member of the CHSA since 1997, Futures Supplies successfully achieved 100% compliance to the Distributor Accreditation Scheme.

To ensure that its customers can have confidence in the quality of goods and in the provision of its services, Futures Supplies has been independently certified since 1997 for its Quality Management System to British Standard ISO 9001.

The company’s managing director, Marc started working in the business in 1998. Working through all aspects of the business, and following 20 years’ experience at the sharp end, he became the natural successor to drive the company forward and lead the young dynamic team when in 2018 his mother retired.

After surviving the dreaded Millennium Bug its premises survived a substantial fire in 2000 which started at a neighbouring National Tyres site. Continuing to trade without any break in service, the business went on to achieve its first £1million in annual sales.

In 2004 the company ethos, to effectively tackle and improve its environmental, social and economic impact on the community, saw it provide its first work experience placements to disadvantaged young care leavers.

Futures Supplies won its first business award in 2005 for ‘Best Commitment to Corporate Social Responsibility’ and has gone on to be recognised with over 30 accolades including numerous sustainability awards - as well as Best SME.

Pioneering the use of eco-friendly products and sustainable business practices the company became carbon neutral certified in 2006. Delivering carbon neutral supplies to its customers, the net greenhouse gas emissions associated with the business are zero.

Since 2007 the company has successfully achieved certification for its Environmental Management System to British Standard ISO 14001. This illustrates that sustainability is at the heart of the business. Futures Supplies is committed to ensuring that it meets the needs of today without compromising those of future generations, through minimising negative impacts on the planet and its people. The company purchased its first fully electric van in 2008.

Early adopters of social media, its first tweet went out on Twitter in 2009.

One of the few independent family business in the industry, the company genuinely cares about its customers. Its growth has been organic and as a result of consistently delivering high levels of service, quality, value and reliability with environmental consideration through innovation and technology.

The business still supplies its very first customer and has been since 1995! Future Supplies believes in working in partnership with suppliers and customers, taking into account their individual needs, to deliver the best possible customer experience.

Dan, the operations manager, and Andy the office manager, are brothers and have worked in the business for over 20 years. The team operated throughout the COVID pandemic since March 2020, they are key workers supplying essential services and products to valued customers ensuring they could continue to open and run their businesses.

For more information visit https://www.futures-supplies.co.uk/news-flash/26-years-of-service-excellence/