The Cleaning Industry Management Standard

Cleaning Industry Management Standard (CIMS) – is the only international standard that outlines the primary characteristics of a successful, quality cleaning organisation, brought to you by ISSA, the worldwide cleaning industry association.

Built around five areas of management best practices:

• Quality Systems
• Service Delivery
• Human Resources
• Health, Safety & Environmental Stewardship
• Management Commitment
• Plus, the optional “Green Building” 

The certification will enable your management team to identify the pain points of your organisational structure, processes and systems and provide you with the right solutions to bring your services to the next level.

Differentiate your organisation from the competition, demonstrate your commitment to quality and customer satisfaction, and improve your overall operations:

• Increase in productivity
• Reduction in operational expenses
• Decrease in employee turnover
• Reduction in work-related injuries
• Increase in customer satisfaction and retention 

The Calderdale & Huddersfield Solutions Ltd. have just completed their CIMS recertification.