Home>TRAINING, EDUCATION & EVENTS>Events>Keep up to date on key issues

Keep up to date on key issues

21 February 2017

The Cleaning Show is back at the ExCeL in London’s Docklands on 14-16 March, and the organisers are pulling out all the stops to make it an event to remember. Cleaning Matters provides a sneak preview of the educational seminars on offer

Once again the Cleaning Show will offer plenty of networking opportunities, thousands of product launches, demonstrations, awards ceremonies, and much more. But this year the British Cleaning Council is urging visitors to get along to one of the many seminars taking place, as a number of industry experts will address issues that will be important to anyone running a cleaning business in the UK.

Topics up for discussion include: marketing, immigration enforcement, apprenticeships, health and safety, the Living Wage, the environment and what the future of the industry might look like.

 The seminars run across the three days of the show (14-16 March) starting with an opening address from MP Jim Fitzpatrick, and a keynote address from Alison Ogden-Newton, chief executive of Keep Britain Tidy.

The first day also sees a keynote speech and seminar from Chris Edwards, who is assistant director of the Home Office Immigration Enforcement unit. He’ll be looking at illegal workers in the cleaning industry and ways to tackle the problem from an employer's perspective.

The second day will look at how to market a business in the digital world, and there will also be a special focus on health and safety, with a number of officials from the HSE delivering seminars on issues like, ‘occupational respiratory health in cleaning’ and ‘preventing slips and trips’ with senior policy advisor, Tracy Hamilton, showing delegates how to make their businesses safer and stay on the right side of the law.

The seminars will also run on the third day of the show, where an expert industry panel will look into the future of the cleaning industry at areas like robotics. 

All seminars are free and everyone who visits the Cleaning Show is invited to attend.

Full Seminar Programme:

Tuesday 14 March 2017


10:30 Welcome and opening address - Jim Fitzpatrick MP

11:00 Morning keynote: A country of which to be proud - Alison Ogden-Newton, Chief Executive, Keep Britain Tidy

11:30 Enviro Crime - Chris James, CEO, WAMITAB

12:00 Cleaning and pests - your success is their downfall - Simon Forrester, Chief Executive, British Pest Control Association


12:30 Afternoon keynote: Illegal workers in the cleaning industry - solutions for employers - Chris Edwards, Assistant Director, Home Office Immigration Enforcement

13:00 The New Cleaning Operative Apprenticeship - Lorraine Larman, Apprenticeship Trailblazer

14:00 The Living Wage movement in the UK - Katherine Chapman, Director, the Living Wage Foundation

14.30 CSSA Woman's Group Meeting and Reception

15:30 Federation of Window Cleaners Awards Presentation

16:00 Closing keynote: The European Cleaning Industry – post-Brexit - Andreas Lill, Director General of the European Federation of Cleaning Industries (EFCI)

Wednesday 15 March 2017

MORNING SESSION: HEALTH AND SAFETY in association with the Health & Safety Executive

10.30 Morning keynote: Health and safety in the cleaning industry - Helping Great Britain Work Well (HGBWW) strategy in practice. Tracy Hamilton, Operational Policy Advisor, Entertainments, Leisure, Commercial and Consumer Services Sector, HSE

10.45 No higher than the hierarchy - working at height in the cleaning industry - Colin Chatten, Policy Adviser currently working in HSE’s Operational Strategy Team on Work at Height and Product Safety

11.15 Preventing slips and trips - the importance of good cleaning - Rob Shaw, Technical Team Lead, Falls Prevention, HSL

11.45 Improving health and safety for new and expectant mothers - Rosie Wallbank, Equality and Human Rights Commission and Rachel Grant, Head of Vulnerable Workers Team, Agriculture, Waste and Recycling Unit, HSE

12.15 Occupational respiratory health in cleaning - Dr Amy Gyte, Senior Health Exposures Scientist, Health and Safety Executive

12.45 Musculoskeletal risk assessment and debate - Christopher Quarrie, BSc CIEHF, Specialist Inspector in Human Factors and Ergonomics at the Health and Safety Executive


14.00 Afternoon keynote: Five trends changing the contract cleaning market - Dan Weltin, Editor in Chief, Sanitary Maintenance, USA

14.30 - Harnessing the power of email marketing - Darren Hepburn, Sales Director, NewZapp

15.00 Developing your business: The power of social media - Suzanne Howe, Managing Director, SHC

15.30 Developing your business: The importance of PR, and managing a crisis - Chris Klopper, Managing Director, Mulberry Marketing Communications

16.00 Developing your business: Increasing revenues through proven strategies and technology- Anthony Wilkey and Michelle Cachucho, Best Minds.

Thursday 16 March 2017


11.00 PANEL DEBATE: The future of FM in association with Premises and Facilities Magazine

12.00 Robotics: The shape of things to come? - Darren Marston, Chairman, ICE