Six secrets for making your cleaning business a success

Unfortunately, there is no Holy Grail of answers. The closest thing to a secret you can find is to work hard, work good, and keep up the good hard work. Achieve successes in the single jobs you get and people will appreciate your efforts, and they will start using your services more often. But there are small secrets you can use to gain that appreciation, and here they are:

Keep progressing

Evolve, adapt, innovate. Don’t keep the services the same. People will want somebody who is aware of what time he or she lives in, and can offer all and the best solutions to any home cleaning issue. Know the products, know the tools, use the best of them. Keep learning about stains so that nothing can come as a surprise.

Clean as if it’s your own property

You would like to live in the cleanest home possible, right? Unsurprisingly, so would everybody else. So when you are on a job, or you are sending an employee over there, make sure to make one thing clear – you want the place cleaned as if it was your own. Use the same effort you would use in your own house and spare no resources for it.

Use the time wisely

Time is precious, especially if you have a lot of jobs. Of course, that does not mean slacking off or being careless on a job just because you are in a hurry. Take your time for any stain removal task and never leave a place with the assumption that the sprayed spot will eventually vanish. Stay there until it actually vanishes or at least starts fading.

Treat the staff well

The professional cleaners you hire are your reliable instruments that will clean your way to success. A job well done is a job well done and that staff member needs congratulations. Hand paycheques on a regular basis and resupply the cleaners with whatever they need for the next job.

Have a good customer service

Invest in a good customer service operator to take calls and call customers back to make sure the job was indeed well done some days later. This is the back-and-forth communication you have with your customers and which is important to keep up.

Pick your target customers

You should pick a speciality. Home cleaning or office cleaning, domestic cleaning, commercial cleaning or industrial cleaning, dry cleaning or green cleaning – you need your customers to know what you are best at. That doesn’t mean not to take any of the other types of job, but if you have a speciality, you will have experimental clients who will come to you looking for a permanent cleaning service, and if you do your job well, you will soon have regular clients.

Article provided by: Paddington Floor and Carpet Cleaners.