Online self-service tools

The self-survey tool quickly recommends a range of products for businesses to provide a hygienic environment for staff and visitors and be compliant with national legislation based on the information they provide. Customers can build a tailored hygiene service from their front door, right through their organisation.

The launch of the business’ online live chat service will also allow customers to discuss new products and services with specialists from the Cannon Hygiene team. The changes are supported by a new online e-portal, which gives customers 24/7 access to their account history allowing businesses to review invoices and statements plus make payments online when most convenient.

Howard Sedgwick, managing director of Cannon Hygiene UK, said: "Site surveys aren’t always practical for customers who want to be able to quickly access information as and when they need it. 

"We’ve invested in developing these services for both ends of the market - from owner managers where time is money, to procurement professionals managing hygiene across multiple premises. The one touch system allows our customers instant access to product recommendations, the ability to deal with queries efficiently and provides full visibility of account history."