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|West Ham United sets the standard for virus sanitisation||13/04/2021|
West Ham United’s success on the pitch, with the club enjoying one of its best ever seasons, is being bolstered by its premier approach to combatting and preventing the spread of Coronavirus, after joining forces with ICE Cleaning – the UK’s leading cleaning expert.
THE PREMIER League club has been working in partnership with the commercial cleaning and decontamination specialist since January to raise the bar when it comes to mitigating the spread of viruses, including COVID-19.
As part of this, ICE Cleaning has been appointed as West Ham’s official cleaning contractor, with the responsibility of consistently providing the safest and most hygienic environment for its players, employees and supporters.
Zac Hemming, founding director of ICE Cleaning, said: “Like any commercial business that has been able to open its doors throughout this pandemic, football clubs have had, and continue to have, a huge responsibility to ensure they are implementing the strictest health and safety measures to protect the wellbeing of all individuals.
“Maintaining a safe environment is therefore absolutely paramount. For West Ham United, we’ve taken this to the highest level, with our daily commercial cleans supplemented every 14 days by a comprehensive decontamination service that uses innovative cleaning technology for maximum protection.”
Ben Illingworth, COVID-19 Officer at West Ham United, added: "In the wake of the pandemic, we wanted a robust solution with the wellbeing of our players and staff of paramount importance, so we were delighted to discover that ICE Cleaning offered an all-in-one cleaning service that utilised industry-leading technology. From the start, ICE Cleaning have gone above and beyond to protect our teams and their families, all whilst causing no disruption to our weekly schedule. We are doing everything we possibly can to prevent the spread of coronavirus, with ICE Cleaning supporting this goal in every way possible."
ICE Cleaning has developed a reputation in the commercial cleaning market for providing best-in-class service. The company’s decontamination system, ICE Shield, uses electrostatic technology to effectively destroy 99.9% of traces of coronavirus and other bacteria and viruses on surfaces within a working environment. This persistent solution, which can last for up to 28 days, guarantees long-lasting protection as part of a monthly cleaning regime, at no extra cost.
“The fact that West Ham United is implementing a complete decontamination deep clean every 14 days shows just how seriously the Club is taking its commitment to combatting coronavirus and preventing any other harmful bacteria from spreading within the training and wider facilities,” continued ICE Cleaning’s Zac Hemming.
“This is giving the Club peace of mind that their changing rooms, restrooms, training facilities and meeting rooms are protected for 14 days. What’s more, as our solutions are non-toxic and non-abrasive, they do not cause any damage to physical surfaces or human health, which enables players to continue practising just 15 minutes after the cleaning services have taken place.”
ICE Cleaning provides a wealth of commercial, industrial and domestic cleaning services, including virus containment, mould remediation, coronavirus decontamination and sanitisation, graffiti removal, warehouse and factory cleaning, crime scene cleaning and car park cleaning.
Jack Sullivan, managing director of West Ham United Women, concluded: "We’ve developed a strong relationship with ICE Cleaning. Its dedication and consistent efforts have made it clear that we’re in very good hands, and I couldn’t feel happier with the level of service provided. I'm looking forward to another great season with ICE Cleaning as our official cleaning contractor and sponsor."
Founded in 2017, ICE Cleaning provides a complete range of cleaning services to the B2B and B2C markets. This includes virus decontamination and sanitisation, commercial cleaning, graffiti removal, car park cleaning and crime scene cleaning.
ICE Cleaning has extensive knowledge and expertise in delivering high-quality, professional cleaning services. This commitment is reflected in its partnership with some of the nation’s highest profile names, including West Ham United, Nando’s, L’Occitane, Warner Brothers and Skanska. The company's sanitisation and maintenance plans are specifically designed to fully decontaminate whole environments and touchpoints to effectively eradicate 99.9% of bacteria and viruses.
For more information visit icecleaning.co.uk or call 02039 932940.
|The future of cleaning & hygiene||13/04/2021|
How facilities and cleaning service providers must collaborate to reopen
By communicating effectively facilities managers and cleaning service providers can meet reopening targets and protect the community from COVID-19.
Now more than ever, facilities managers and building service contractors must form close, mutually beneficial partnerships to support each other through these unprecedented circumstances
Today, cleaning and disinfecting professionals are working in a whole new environment. As commercial, institutional and publicly trafficked buildings reopen, and travel begins to return, following pandemic-related closures, a new age of cleaning requirements is set to directly impact the roles, responsibilities and expectations of facilities managers and building service contractors (BSCs) alike.
In the next phase of the COVID-19 recovery, industry stakeholders will need to take the necessary steps and precautions to ensure that they consistently adhere to strict regulations and guidelines. But following protocols is only the first step. There will also be a serious requirement to address the legitimate concerns of employees, occupants, customers and contractors. With so much at stake, effective communication and collaboration between all parties becomes absolutely critical.
‘While cleaning and disinfecting services are essential for public health at this time, it is equally important to ease the level of potential confusion in the market,’ said Mike Attig, EMEA director at ISSA.
Roles, responsibilities and expectations
Reopened buildings are going to be under intense public scrutiny, and for good reason.
Employees, occupants and customers will expect organisations to have taken additional cleaning measures that provide increased protection. Facilities managers will rely on the expertise and support of contract cleaning service providers – not only in terms of robust and visible cleaning activity, but in successfully communicating messages about the preventative actions being taken.
Each facility has its own specific needs. To effectively achieve COVID-19 cleaning compliance, occupant protection and reduced liability, cleaning service providers need to work with their facility management customers to:
According to Attig, tackling these steps together will ensure a more successful and protected reopening as well as strengthen the bond between service providers and facility decision makers.
Navigating the ‘New Normal’ – Disinfection Solutions for OEM Manufacturers
Two-thirds of Brits to boycott businesses with a poor reputation for hygiene and infection control
As businesses prepare to reopen their doors following the latest national lockdown measures, new research reveals that many companies across the country are facing millions more in lost revenues due to customer fears around infection risk.
According to the nationally-representative survey into 2,000 members of the public, almost two thirds (65.1%) of Brits will boycott restaurants, bars, pubs or hotels with a poor reputation for hygiene and infection control, indicating that this impact is likely to be felt most strongly in hospitality.
The findings also revealed that more than one in three (34%) people would both never use offending businesses again, and also tell as many people as possible to avoid these businesses too, through channels such as word-of-mouth and social media, further increasing reputational damage. The research was carried out by infection control specialist JLA, as part of its “Infection Insights” campaign to raise standards across the industry.
According to the research, winning customer trust will be key for businesses looking to retain and grow their customer base over the coming months, with 87.6% of Brits now deeming it important that a business has a good reputation for hygiene and infectioncontrol. Furthermore, 58.1% of these proclaim a positive standing for hygiene “extremely important”. This indicates that hygiene ratings – traditionally a significant indicator of quality for many businesses – have also become more important than ever before in the eyes of the public.
A further 33.6% of the public admitted that they are less likely to use a business with a poor reputation for infection control, with only 6.3% of the population stating that hygiene and infectioncontrol ratings are still not an issue for them.
Perhaps unsurprisingly, it was revealed that the events of 2020 have prompted a nationwide change in attitudes towards hygiene and infection control overall, with 77% of the public holding greater concerns in this area than a year previously – attributing this change directly to COVID-19. Notably, four in five customers (80.5%) also report that tangible proof of businesses prioritising hygiene and customer safety, such as an industry accreditation mark denoting infectioncontrol excellence, would be reassuring.
Ben Gujral, CEO at JLA, commented: “The events of the past year have laid bare the potential consequences for companies that do not demonstrate the highest standards in infection control, as well as the growth opportunities for organisations that do invest what is needed now to reassure worried customers.
“Expectations of the businesses customers will trust their money – and their health – with are virtually unrecognisable from even a year ago and, as our findings demonstrate, consumers will be quick to condemn any business that does not meet their heightened standards when it comes to infection control.
“At a time where businesses across a range of industries need the continued loyalty of their customers more than ever before, it is crucial that they use the coming weeks to action all possible infection control measures to put their minds at ease. Those that take the time to do this now will reap the benefits once doors are able to reopen properly, offering potentially millions in boosted revenues, as well as the loyalty of customers both old and new, for years to come.”
For more information about JLA, the research findings and for products which can help with infection control, please visit: https://jla.com/knowledge/icir-2021
With the official roadmap out of the third UK lockdown now in place, businesses are starting to look ahead as to how they can return their workplaces to their former operational capacity. SOCOTEC is committed to ensuring that clients’ facilities are safe, compliant and fully functional in the wake of the Coronavirus pandemic, having developed its ‘Business Ready’ recovery programme to cut through the noise and provide organisations with a series of support packages and the peace of mind that their staff can safely return to the workplace.
|Survey reveals concerns about airborne transmission of coronavirus are rising||14/04/2021|
NEW RESEARCH reveals that concerns about catching coronavirus in the air have risen since the end of 2020.
According to the study released by Rentokil Initial more than one in four (26%) Brits are worried about airborne transmission, a 19% increase from when the same survey was conducted back in November 2020. Contact with other people, for example, when social distancing is breached, remains the most concerning route for transmission, cited by half the population.
The poll of 2000 adults also found that the majority (52%) of Brits remain worried life will never go back to normal, the same percentage was recorded previously.
Last year the World Health Organization (WHO) updated its guidance to say that coronavirus could be transmitted via aerosols in the air, and this ‘air to person’ transmission route has been widely covered in the news and is clearly impacting public attitudes.
Two thirds (68%) of those surveyed said they believe businesses and employers should do more to ensure they provide clean air in the premises (up from 65% in November 2020), while 62% of respondents went so far to say that air purification systems should be mandatory in public buildings and education facilities (up from 59%). Nearly one third (30%) of workers said they won’t go back to work unless their employer assures them of the building’s indoor air quality.
Heading towards 12 April and the first proposed step in the relaxation of lockdown measures for the retail and hospitality sectors in England, concerns about socialising indoors appear to be heightened. The three activities that concern the public the most post lockdown are: using public transport (36%), socialising indoors (31%) and drinking indoors at bars or pubs (29%).
Jamie Woodhall, UK technical & innovation manager, Rentokil Initial said: “These survey results show that tackling air quality and preventing the airborne spread of Coronavirus clearly remains an important challenge, alongside the vaccine rollout.
“The scientific evidence continues to build and it is very clear how important good ventilation and air purification is within indoor spaces. When it comes to easing of lockdown measures, the expectation from the public is that businesses and employers need to do their bit in helping to ensure that they are providing clean air, so that the risk of catching an airborne virus indoors is reduced."
For further information visit www.rentokil-initial.co.uk
|All aboard for The Hill Club Summer Thames Cruise 2021||14/04/2021|
THE HILL Club, the exclusive cleaning industry networking event organisation, is inviting cleaning professionals to attend this year's Summer Thames Cruise in a Covid-secure way. The event takes place on Thursday 1 July 2021 from 11:45 to 16:15 (BST) at the Festival Pier, South Bank, London SE1 8XZ.
A highlight in the cleaning industry calendar, the Summer Thames Cruise is the blue riband event in The Hill Club’s list of networking events and provides an unparalleled opportunity to celebrate all things cleaning. The hugely popular and well-attended event brings together leading industry professionals from all sectors of cleaning, soft services and facilities management.
The event will strictly follow all Government pandemic guidelines in force on the day of sailing. In a statement, the Hill Club committee said: "Your safety is our primary concern at all times and appropriate hygiene and social distancing protocols will be in place throughout.
Renewing the Hill Club's partnership with the Worshipful Company of Environmental Cleaners, visitors will sail once again on the MV Erasmus, 2021 and see the re-continuation of the now well-established and coveted Cleaning Industry Awards, recognising colleagues at the sharp end of operational performance - Cleaning Heroes themselves! As with 2019 - in pre-Covid days - this year will feature categories aimed at recognising specialist activities, specific industry sectors and will feature a very special award!
Reception drinks & picnic-style lunch bags will be included.
Due to the possibility of restricted numbers there will be no group booking options this year. Ticket availability will be necessarily restricted until further notice.
|Textile Services Association joins British Cleaning Council||24/03/2021|
THE TEXTILE Services Association (TSA) has joined the British Cleaning Council (BCC) as an associate member.
The TSA is the trade association for the textile care services industry, which contributes over £1.3billion in GVA and supports some 28,000 jobs in the UK economy.
|Have your say on the future of cleaning & hygiene||26/03/2021|
READERS OF Cleaning Matters are being encouraged to have their say with the return of the publication's popular Special Report series focusing on The Future of Cleaning & Hygiene.
Distributed exclusively to a select circulation of CEOs, managing directors and owners of businesses, The Future of Cleaning & Hygiene Special Report is surveying the readers of Cleaning Matters and provide a definitive statement on both the concerns of cleaning professionals as they face the future in an exciting, dynamic, and fast-changing industry; as well as providing insight on technology innovations and predictions for the future in a post pandemic world.
There is no doubt that coronavirus will have a marked impact on cleaning in the coming decade and have a knock-on effect on the role of workers in the cleaning industry, which is presently labour intensive. It raises questions over staff availability, pay, contracts and working hours. Equally how much of an impact will demographic changes have on labour, and looking at the UK specifically, it is important to calculate how Brexit will tie into this?
To have your say in The Future of Cleaning & Hygiene Special Report visit www.surveymonkey.co.uk/r/Q95DYBN
|Study demonstrates impact on microbe transmission in hospitals||14/04/2021|
A PILOT study to investigate whether microorganisms that remain present on poorly washed hands can be transferred beyond the washroom environment to clinical and patient areas has found that drying hands with paper towels as opposed to jet air dryers results in lower rates of virus contamination on hands and clothing.
According to the pilot study the consequences of these different rates of contamination remaining on hands after drying were measured by sampling a series of surfaces to determine the extent of transmission of a virus beyond the washroom.
The study, peer reviewed in the latest issue of Infection Control and Hospital Epidemiology, was performed in a washroom in Leeds General Infirmary (UK) used by staff, visitors and patients. It was spaced over a 5-week period and investigated virus transmission beyond the washroom to surfaces in the hospital’s public and clinical areas.
A bacteriophage (a specialised virus that is harmless to humans) was used to represent microbial contamination following two types of hand drying: one using paper towels, and the other using jet air dryers. Volunteers sanitised their hands before immersion in a liquid containing bacteriophage; they did this twice, once with each hand drying method. Hands were shaken three times to remove excess liquid before drying. Volunteers also wore plastic aprons in order to be able to measure body/clothing contamination during hand drying.
All surfaces and samples investigated had bacteriophage contamination above the limit of detection following jet air dryer use. Contamination following hand drying with paper towels occurred on only 6 of 11 surfaces. For instance, simulated use of a hospital phone for 10 seconds resulted in detectable contamination following hand drying with jet air dryers. Trunk and clothing contamination was significantly higher following jet dryers use, compared to paper towels. On average, the levels of contamination of surfaces following hand drying with jet air dryers were 10-fold higher than with paper towels.
The researchers – Ines Moura PhD, Duncan Ewin BSc, and Mark Wilcox MD – sampled the palm and fingertips immediately after drying to measure baseline hand contamination levels before environmental sampling. Volunteers then walked from the washroom on a pre-set route that included public and clinical areas. Samples were collected from environmental surfaces following contact with hands or apron. A stethoscope was placed around the neck, leaving the chest piece and earpiece in contact with the apron for some 7 minutes. Volunteers also crossed their arms across their chest for 2 minutes and then rested them on the arms of a chair for 3 minutes. Each surface was swabbed with a sponge-stick moistened with neutralising buffer, and surfaces were disinfected with chlorine wipes both before and after sampling.
The findings suggest a higher potential for microbial spread through the hospital following jet air dryer use – likely due to the increased risk of splattering on users. This is concerning because objects and surfaces can serve as reservoirs for microorganisms and be acquired via hand contact. The significantly greater contamination of items in close contact with healthcare professionals and patients – such as phones and stethoscopes – following jet air dryer use is particularly concerning. Minimising the potential for microbe dispersal is a fundamental principle of infection prevention. This study showed that the microbial contamination of the user’s hands or trunk following jet air dryer use was directly and indirectly transferred onto surfaces via hand, clothing or skin contact.
The pilot study findings question the use of jet air dryers in a hospital setting, and support the recommendations of German hospitals and the French SF2H that paper towels should be the prescribed method of hand drying in healthcare settings.
|Government asks for views on COVID-19 certification||17/03/2021|
THE GOVERNMENT is seeking views on the role of COVID-status certification in the UK's recovery from the pandemic, particularly from organisations and individuals with relevant expertise as well as those it would impact.
As set out last month in the Prime Minister’s COVID-19 Roadmap, the Government is looking at whether certification could help to reopen the economy, reduce restrictions on social contact and improve safety.
The call for evidence is open for two weeks from Monday 15 March to Monday 29 March.
The Terms of Reference for the Covid-status certification review is available here.
|BCC expands on key worker call||14/04/2021|
THE BRITISH Cleaning Council (BCC) has expanded on its major initiative to achieve ‘key and essential worker’ status for employees in the cleaning and hygiene sector.
BCC chairman Paul Thrupp said: “As everyone is now aware, the BCC has been very keen to get government recognition of the significant contribution that the cleaning and hygiene sector makes to the current fight against COVID-19 and for cleaning operatives to be recognised as key and essential workers.
“By definition, cleaning and hygiene operatives are consistently at the sharp end of ensuring buildings are clean and safe.
“However, in addition, there are many other sectors of the industry represented by the BCC that are absolutely essential and equally important in ensuring that people who also work on the frontline have high standards of health and safety during the current pandemic and are also fully deserving of key and essential worker status.
“For example, this includes drivers who deliver janitorial supplies of cleaning and hygiene products, machinery maintenance engineers, personal hygiene services, washroom and hygiene services, specialist services supplying disinfection services that involves specialist equipment and our colleagues who deal with the safe and hygienic disposal of waste.
“The personnel involved are vital in the supply of fundamental services which are required throughout the cleaning process and so should also be given key and essential workers status.
“The members of our teams involved and their businesses in these areas are all represented by member groups of the BCC and should be recognised as key and essential workers, which has always been implicit in our campaign so far.”
The BCC has 21 members from across the cleaning and hygiene sector. Research it published early this year shows that the sector is a UK top ten industry, employing 1.63million people and contributing over £54billion to the economy.
|Fleet compliance now a ‘very different environment’ claims Licence Bureau||09/03/2021|
THE DISRUPTION of COVID-19 and the long-term implications of working from home have created a ‘very different environment’ for fleet compliance according to Licence Bureau.
Despite ‘stay at home’ orders over the past 12 months which saw up to an 80% reduction in traffic volumes, motorists still accrued 1.5 million Driving Licence points during the first half of 2020. In parallel with this, licence checking volumes rose significantly with Licence Bureau becoming the first Driver Licence checking provider to undertake 200,000 checks in a quarter.
With the governments four step roadmap to the easing of restrictions now set out and with a long-term desire to work from home evident in the Department for Transport (DfT) All Change Tracker report, the challenges and importance of fleet compliance continue to be amplified.
The change in workplace behaviours potentially brings serious implications for any business, not only due to risk management and duty of care obligations but also the little-known fact that ‘cause or permit to drive’ legislation means that penalties can be duplicated for fleet managers should employers request employees to visit the office – which in many cases may no longer be deemed as their ‘place of work’.
Whilst the impact of the pandemic has had a major influence on the activity and requirements of fleet operators it has been supported by significant advancements in online compliance capabilities.
Licence Bureau’s compliance journey is now integrated into TTC Group’s real time risk management platform TTC Continuum providing clients with a holistic and, crucially, remote solution to compliance, risk, and learning.
Steve Pinchen, sales director of Licence Bureau (pictured) said: “TTC Group is changing the way driver risk management and fleet compliance is achieved, and Licence Bureau has a key role to play in that. Leveraging and sharing capabilities and resource is enhancing efficiencies throughout the business.
“By aggregating the areas of compliance, risk and learning, along with integrating data from multiple sources including telematics, driver behaviour and in-vehicle technology, TTC Continuum is definitely the future for fleet safety.”
Steve continued, “Without doubt, these past 12 months will have a significant long-term impact on business driving across policies, procedures and practices.
“Not only has Covid-19 changed the requirements for many, but so too now comes a clear intent to alter how we impact the environment – the mass adoption of EVs being a key part of that. And already this is altering how businesses and drivers view ownership.”