“Customers already benefit from the fact that OdorBac Tec4 literally does it all, from cleaning to deodorising, and now we are proud to announce that all 2Pure products are fully carbon neutral,” says 2Pure Products Director James Law.

Independent experts McGrady Clarke and Metsims carried out a full Life Cycle Assessment covering every stage of each product’s journey, with impressive results. 2Pure Products has partnered with Gold Standard to offset any remaining emissions through verified environmental and social value projects. As a result, all 2Pure products are now certified carbon neutral (excluding the use phase).

“We believe responsible manufacturers should also account for the in-use phase,” adds Law. “We will therefore add extra Gold Standard carbon credits, making our products carbon negative at the point of purchase.”

For more information, visit https://2pureproducts.com

TEL: 0191 217 1717

Stand E14 

2

Commercial cleaning businesses and facilities teams are under growing pressure to meet safety expectations while delivering consistent service. Regulations, client requirements, and internal standards all play a role in shaping how work is carried out. Clear guidance and education help teams understand their responsibilities and reduce the likelihood of accidents that disrupt schedules and harm people.

Practical learning through an OSHA compliance course provides cleaning teams with essential knowledge about workplace safety expectations. Access to structured training such as the program available at helps workers understand how safety rules apply to real cleaning tasks. Education aligned with standards set by Occupational Safety and Health Administration supports safer practices and builds confidence across teams.

Why safety compliance matters in the cleaning industry

Cleaning roles involve more than surface level tasks. Daily work often includes handling chemicals, moving equipment, and working in occupied buildings. Each of these activities carries potential risks that require awareness and care. Safety compliance helps reduce injuries and supports consistent service delivery.

Employers have a responsibility to provide safe working conditions. Workers also play an important role by following procedures and reporting hazards. When everyone understands safety expectations, incidents become less likely. Compliance is not only about meeting rules but also about protecting people and maintaining trust with clients.

Understanding workplace hazards in cleaning roles

Cleaning environments present a range of hazards that can change throughout the day. Wet floors increase the risk of slips and falls. Electrical equipment introduces shock hazards when used improperly. Poor lighting or cluttered spaces can lead to trips and collisions.

Awareness is the first step toward prevention. Training helps workers recognize hazards before accidents happen. Teams that understand common risks are better prepared to take corrective action and adjust their work methods safely.

Chemical safety and proper handling

Cleaning products are essential tools, yet they can cause harm if misused. Many chemicals contain substances that irritate skin, eyes, or lungs. Incorrect mixing or storage can lead to dangerous reactions.

Clear instruction on reading labels, using protective equipment, and storing products safely helps reduce exposure risks. Workers who understand chemical safety are more likely to follow proper procedures and avoid shortcuts that compromise health.

Physical demands and ergonomic concerns

Cleaning work often involves repetitive movements, bending, lifting, and pushing equipment. Over time, these activities can strain muscles and joints. Injuries related to poor ergonomics can lead to missed workdays and long term discomfort.

Education helps workers learn safer lifting techniques and proper body positioning. Small adjustments to how tasks are performed can make a meaningful difference. Ergonomic awareness supports healthier teams and more sustainable work practices.

Safe use of cleaning equipment

Modern cleaning relies on machines such as vacuum cleaners, floor polishers, and pressure washers. These tools improve efficiency but require careful handling. Damaged cords, faulty switches, or improper use can cause injuries.

Training reinforces the importance of inspecting equipment before use and reporting defects promptly. Workers who understand equipment limitations are less likely to misuse tools or ignore warning signs. Safe equipment use protects both people and property.

The role of training in regulatory awareness

Safety regulations exist to protect workers across industries, including cleaning and facilities services. Understanding basic rights and responsibilities helps teams navigate workplace expectations more confidently. Training introduces concepts such as hazard communication, injury reporting, and employer obligations.

Knowledge empowers workers to speak up about unsafe conditions. Managers also benefit by gaining clarity on compliance requirements. Shared understanding strengthens cooperation and reduces misunderstandings related to safety practices.

Accessibility of online compliance training

Busy cleaning schedules and varied shift patterns can make in person training difficult. Online learning offers flexibility that suits service based work environments. Workers can complete training at a convenient time without disrupting operations.

Digital courses provide consistent instruction across teams. Content remains the same regardless of location, helping maintain uniform safety standards. Accessibility supports onboarding and ongoing education as teams grow or change.

Supporting teams across multiple locations

Many cleaning companies operate across offices, schools, healthcare facilities, and commercial sites. Maintaining consistent safety practices across locations can be challenging. Centralized training helps ensure everyone receives the same guidance.

Standardized instruction supports smoother transitions between sites. Workers moving between locations encounter familiar expectations, reducing confusion and risk. This consistency builds a stronger safety culture across the organization.

Building confidence and accountability

Safety education builds confidence by giving workers clear direction. Employees who understand procedures feel more comfortable performing tasks and reporting concerns. Open communication improves teamwork and trust.

Accountability also improves when expectations are well defined. Managers can reinforce standards more effectively when training provides a shared foundation. Confidence and accountability work together to create safer workplaces.

Long term benefits beyond compliance

Effective safety education offers benefits that extend beyond meeting regulations. Fewer injuries lead to lower absence rates and reduced costs. Workers feel valued when employers invest in their wellbeing.

Clients also notice strong safety practices. Reliable service and professional standards enhance reputation and support long term relationships. Safety becomes part of quality delivery rather than an added requirement.

Conclusion

Cleaning workplaces face unique safety challenges that require clear guidance and shared responsibility. Education aligned with regulatory standards helps workers recognize hazards, use equipment safely, and handle chemicals responsibly. An OSHA compliance course supports both employers and teams by building knowledge that translates into safer daily practices. FMTC Safety offers accessible training designed to support service basedenvironments, helping cleaning professionals work confidently while maintaining strong safety standards.

The event, which takes place on Friday 6 February 2026, will provide attendees with the opportunity to meet key manufacturers from MSC’s value and supply chain, offering direct access to product expertise, insight into new technologies, and discussions around improving efficiency, performance and the importance of sustainable procurement.

A central theme of the day will be MSC’s ongoing commitment to sustainability. Guests will be able to learn more about the company’s approach to responsible sourcing, reducing environmental impact across the supply chain, and supporting customers in making more sustainable choices without compromising on quality or reliability.

The event will also mark the launch of MSC’s new support platform, designed to enhance customer experience by providing faster access to technical support, product information,tailored assistance and much more. The platform represents a significant milestone in digital capability, reinforcing MSC’s focus on service, transparency and long-term customer partnerships.

Set in the heart of London, Kachette’s industrial-style venue provides a fitting backdrop for an event that reflects MSC’s practical, forward-thinking approach. 

Speaking ahead of the event, Ross Osborne, CEO of MSC said: “This event is an opportunity to bring together our customers, value and supply chain partners plus our team to collaborate, share ideas, showcase innovation and highlight the steps we’re taking towards a more sustainable future. We’re also excited to introduce our new support platform, which is designed to make working with MSC even easier.”

• Kachette, Shoreditch  347 OLD STREET, SHOREDITCH, LONDON, EC1V 9LP
• 11am – 4pm

MSC has extended sincere thanks to its sponsors and exhibitors for their support, delivering advice and guidance for our exclusive event.

Headline sponsor

• Metsä

Sponsors

• Prochem
• Harrisons
• Tennant
• Vikan
• Numatic
• Truvox
• Cartiere Carrara
• Biological Preparations

Booking form: MSC Innovation, Sustainability & Secret Launch Event

Fore more information, visit tinyurl.com/33mx5rtu

TEL: 01277 200520

https://msupply.co.uk/

 

The range includes disposable urinal bags (both resealable plastic and paper-based options), solid waste collection kits, and disposable sick bags. All products feature the patented LIQSORB polymer technology that instantly transforms liquids into a leak-proof, odourless, spill-proof gel within seconds.

Why TravelJohn stands out

TravelJohn products contain no loose powder, eliminating the risk of spillage and mess. The absorbent polymer is safely encapsulated within a patented non-woven pouch inside each bag, creating a truly sanitary and odour-free waste disposal method suitable for men, women, and children.

The unisex design and compact size make TravelJohnproducts easy to store in glove compartments, bags, emergency kits, or medical facilities so it is ready whenever needed.

How it works

1.      Open the pouch

2.      Use as a portable toilet for all genders (unisex design with spill guard)

3.      LIQSORB instantly gels and deodorises waste within seconds

4.      Seal the bag using the resealable strip (plastic version) or peel-and-seal adhesive strip (paper version)

5.      Dispose discreetly in general or clinical waste bins

Each urinal bag can hold up to 800ml (28 fl. oz) and is puncture-resistant, non-toxic, and waste disposal safe.

Versatile applications

TravelJohn products serve anyone who needs convenient, hygienic sanitation when traditional or sanitary facilities aren't accessible:

 Healthcare & Medical

•           Patients with bladder and bowel conditions (incontinence, IBS, Crohn's disease, colitis, overactive bladder)

•           Individuals with limited mobility seeking alternatives to bedpans and catheters

•           Reducing UTI risks associated with catheter use

•           Post-operative care and recovery

•           Home care and palliative care situations

•           Ambulance crews and emergency medical services

•           Elderly care and nursing facilities

Professional & Industrial

•           Long-distance lorry and coach drivers

•           Construction and utility workers

•           Telecommunications engineers

•           Emergency services (Ambulance, police, fire, Coastguard rescue teams)

•           Small aircraft pilots

Travel & Recreation

•           Road trips and traffic jams

•           Festival-goers avoiding long queues and unpleasant porta-loos

•           Camping and outdoor adventures

•           Coach and bus travel

Emergency Preparedness

•           Natural disasters and severe weather events

•           Situations where restroom facilities are damaged or unavailable

•           First aid and emergency kits

Bladder & Bowel Conditions

·       Empowering individuals with incontinence, IBS, Crohn's disease, colitis, or overactive bladder to travel and live confidently

·       Reducing toilet anxiety and urgency-related stress

·       Providing discreet emergency options in public places, vehicles, or at social events

·       Supporting active lifestyles without fear of accidents

Meeting real-world needs

"Whether it's a patient managing bladder or bowel conditions who needs reliable, discreet solutions for everyday life and travel, a driver caught in traffic, or someone wanting to avoid disgusting public facilities, TravelJohnprovides a civilised solution anytime, anywhere," said Simon Ashton, Managing Director at TravelJohn UK. "Our products restore independence and confidence to people with medical conditions, while also serving anyone who finds themselves without access to suitable toilet facilities. Already a trusted essential across the United States, used by millions in healthcare, emergency services, and everyday life, TravelJohn is now bringing that same proven convenience and reliability to the UK market.”

For individuals living with conditions such as incontinence, IBS, Crohn's disease, colitis, or overactive bladder, TravelJohn products offer peace of mind when venturing out. The compact, discreet design means they can be carried in handbags, backpacks, or car storage — providing immediate access to hygienic facilities without the anxiety of searching for public toilets or managing urgent situations in unsuitable environments.

The company also offers a lightweight toilet bucket seat, flame-retardant privacy tent that sets up in seconds, featuring three covered windows, an inside pocket for accessories, and easy access — perfect for outdoor use or emergency situations.

Product availability

TravelJohn products are available throughout the UK and can be viewed via the company's website at www.traveljohn.co.uk and purchased via selected retailers. Products are available in various pack sizes to suit individual, professional, and institutional needs.

For wholesale, distribution, or bulk purchasing enquiries, interested parties can contact TravelJohn UK directly through their website – www.travelJohn.co.uk

For more information, visit www.traveljohn.co.uk

TEL: 01646 600 750

This industry-leading score reaffirms Hive’s position as the highest-ranking office cleaning company in the world and places it among the top 5% of B Corps globally.

The achievement comes after a rigorous, audit process that began in March, involving a detailed assessment of Hive’s operations across governance, worker practices, environmental performance, community engagement and transparency. The recertification highlights Hive’s commitment to continuous improvement and to integrating sustainability and ethics into every aspect of its business.

“We are immensely proud of this recertification result,” said Louis Beaumont, Managing Director of Hive Cleaning. “A score of 122.2 doesn’t just reflect our success — it’s proof that our commitment to sustainability, ethical employment, and high service standards is genuine, effective, and ongoing.”

Hive’s sustainability initiatives include using state of the art eco technology, 100% non-toxic, cleaning products, enhanced plastic reduction, operating an electric fleet powered by renewable energy, recycling education schemes and maintaining a zero-to-landfill waste management policy, as well as operating our very own biodiversity volunteering projects, such as beehive adoption in our own apiary and a reforestation initiative affectionately called Hive Wood.

Hive continues to build a fair, inclusive workplace, paying all the employees at least the London Living Wage, investing in training, and internal promotion and career development. 

This recertification milestone reflects Hive’s core mission - People and Planet before Profit. It demonstrates that high-quality and ambitious sustainability goals can thrive together, setting a benchmark for the industry.

Contact: 

[email protected]  | 020 7993 6000

Linkedin: https://www.linkedin.com/company/hive-cleaning-limited

Instagram: https://www.instagram.com/hivecleaning/

Together, the two events showcased not only innovation and expertise, but also a crystal clear commitment to raising standards and celebrating excellence across the industry. They also formed a powerful statement about where the cleaning and hygiene sector is heading - and the values that will define its future.

Across the day, the Conference provided insight from a sector increasingly confident in its professionalism and ambition. Sessions on ethical trading, digital licensing, ESG, training, and social value showed a clear shift away from viewing cleaning as a commoditised service, and towards recognising it as a skilled, accountable and future-facing profession. Talks such as Paul Ashton’s exploration of the Digital Cleaners Licence and Neil Spencer-Cook’s challenge to traditional views of training made it clear that competence alone is no longer enough. Leadership, technology, communication and wellbeing now sit at the heart of sustainable service delivery.

A similar theme throughout the dayt was the emphasis on people. From Lorraine Larman’s focus on building strong foundations through frontline operatives, to Daniel Cross’ call to make cleaning professionals “invisible no more”, the Conference repeatedly returned to the human impact of cleaning. The final session led by The Hygiene Bank highlighted this most powerfully, reminding attendees that hygiene is not a luxury, but a basic human need - and that the industry has a unique role to play in tackling inequality.

If the Conference set the intellectual and ethical tone, the Cleaning Excellence Awards provided an opportunity to celebrate the people who make this industry what it is. Supported by leading industry bodies and Headline Sponsor Kärcher, the awards brought together the very best of the profession. The gala evening, hosted by comedian Geoff Norcott, showcased proof of progress: healthcare teams preventing infection, supervisors and operatives going above and beyond, organisations embedding sustainability, and innovators using data and technology to transform outcomes. There were some truly moving moments, such as Melanie Hutter’s genuine shock at winning the well-deserved Lifetime Achievement Award, and throughout the evening it was clear that the sector is so proud of the cleaning operatives and supervisors who are often overlooked.

Collectively, the conference and awards sent a powerful message: despite ongoing challenges, the cleaning and hygiene industry is united, ambitious and delivering excellence at every level. The cleaning and hygiene sector is no longer asking to be taken seriously - it's demonstrating why it must be. The continuing investment in people, while embracing innovation, and openly confronting social and ethical challenges, provides a positive start to 2026, If I took one thing from both events it was this: it wasn't just about what was celebrated on the day, but the confidence it instilled about what comes next.

Happy New Year!

Working closely with cleaners and Facilities Management professionals across the UK, we saw a gap: frontline staff were doing essential work with equipment that simply wasn’t built for them – we set out to change that.

Purpose  built equipment for modern cleaning teams

Cleaners trolley bag - Designed for efficiency — built for real world cleaning:

• Large capacity cuts down top up trips
• Smart compartmentalisation prevents cross contamination
• Specialist wheel set handles curbs, long distances & small stairs
• Removable top caddy for agile, flexible working
• Reflective elements for added visibility and safety

Result: More productivity. Less strain. Better performance.

Cleaners duo backpacks - Ultimate mobility for reactive cleaning

• Insert system for spray bottles
• Wipeclean interiors
• Colourcoding options
• Detachable shoulder bag section for confined spaces
• Highly durable for long term use

Result: Fast response. Total flexibility. Built to last.

MultiFunction cleaning belts - A cost effective way to keep essentials close:

• Spacious pouches for bottles and cloths
• Durable 600D material with wipeclean lining
• Protective mobiledevice pocket
• Reflective detailing for safer working

Result: Handsfree efficiency for every clean.

Why Business Image Ltd?

Designing role specific products is our ‘bag’, we’re trusted by 130+ customers across the UK and shipped over 200,000 specialist units in the last year. Our products are designed with cleaners, forcleaners and branding options to elevate professional appearance

When teams receive highquality equipment built for their role, they feel valued — and they perform better.

See the difference for yourself.

Arrange a meeting/request your free demo samples today.

For more information, contact Adam Rogers by email or telephone:

Email: [email protected]

TEL: 01293 518299

visit www.businessimage.co.uk

Released by the York and Leeds-based commercial cleaning Smart Cleaning, the index analyses seasonal cleanliness patterns in offices, coworking spaces and commercial buildings across Leeds, York and the wider Yorkshire region.

It combines real-world cleaning data with local weather and workplace behaviour trends.

Ben Hirst, owner of Smart Cleaning, said: “Workplace dirt follows clear seasonal patterns, and winter is by far the most challenging time of year. 

“Muddy commutes, wet entrances and high footfall combine to create constant cleaning pressure across Yorkshire offices.”

The five dirt factors

1. Rainfall and mud risk - Rain causes wet foyers, salt from icy roads makes its way inside and muddy ground gets tracked indoors
2. Pollen levels - Tree and grass pollen settles on desks, vents and carpets causing hay fever, while bins fill with hankies
3. Insects and pests - Flies, wasps and spiders leave webs and their swatted bodies in corners and windowsills, while birds who target them leave droppings on windows
4. Footfall levels - Occupancy, commuting patterns and busy periods can impact how dirty offices get
5. Human behaviour - Spills, desk clutter and waste build-up change seasonally leading to different dirt levels. 

Seasonal shifts in office cleanliness

The findings show clear seasonal differences in workplace mess, with summer ranked as the cleanest period and winter creating the highest cleaning demand.

Yorkshire Dirt Index - seasonal rankings

• Summer: Cleanest (Dirt Score: 4/10)
• Spring: Mixed conditions (6/10)
• Autumn: High dirt season (8/10)
• Winter: Dirtiest (10/10)

According to the index, winter conditions consistently create the most persistent workplace dirt, with mud, grit and slush tracked deep into carpets, alongside increased waste and surface contamination during flu season.

Spring 2025 was heavily impacted by unusually high pollen levels, which settled on desks, vents and equipment despite dry weather, while autumn saw rising dirt levels as offices refilled and rainfall increased following a dry start to the year.

Summer remained the cleanest season overall, supported by lower footfall and drier conditions, although large regional events such as the Great Yorkshire Show, York Races and Leeds Pride caused temporary spikes in workplace mess.

For more information, visit smartcleaninguk.co.uk/the-yorkshire-dirt-index/

DRIVEN BY a passionate community of more than 600 volunteers, we work, day in and day out,to provide people with the basic hygiene essentials people need. From shampoo, soap and toothpaste to deodorant and period products, we support over 60,000 people every single week. We do this through a trusted network of more than ,600 community partners - including schools, family hubs, food banks, domestic abuse refuges and homeless shelters -ensuring help reaches people where and when they need it most.

Since our creation in 2019, we have distributed over 2,000 tonnes of hygiene products to people facing hardship. But our impact is about far more than numbers. It’s about restoring confidence, dignity and opportunity - one bar of soap at a time.

Hygiene poverty

Hygiene poverty is more than not being able to afford everyday basics or cleanliness; it’s not even mental and physical wellbeing, hygiene poverty blocks opportunities and limits life chances. In the past 12 months, 8.7 million adults in the UK have missed work or a job interview because of hygiene poverty and 1 in 10 children have skipped school - often through fear of bullying. Currently, hygiene poverty affects an estimated three in ten low-income households. 

Behind these statistics are families making impossible choices; people missing work because they can’t shower; children missing school because they don’t have clean uniforms; and families quietly struggling to maintain hope. Parents stretch one bottle of shampoo between several children; young people skip school because they cannot keep clean; workers turn down shifts for fear of embarrassment; retired people are not leaving the house because they are embarrassed by the way they smell. The absence of something as simple as soap or deodorant can quickly erode a person’s ability to work, study or engage socially. 

Claire knows this reality too well. A single mum from Hastings, she works two jobs to afford the nursery fees for her daughter, Sarah.  “It’s awful to have to choose between heating your home, feeding your kid and keeping yourself clean and healthy.​ I have to put my own needs behind my child’s, and I always pay my bills, but it leaves me with nothing”. Claire is now receiving support from the local foodbank, where she collects food and hygiene items parcels on a weekly basis. Not only has this eased the burden to make ends meet, but she’s now able to afford the good nappy cream for Sarah, and she even got herself a present this last Christmas. 

Despite the growing public recognition of food and fuel poverty, there are 20 million people in the UK who do not yet know what hygiene poverty is. The Hygiene Bank is the only UK charity dedicated to exclusively tackling hygiene poverty at a national scale. Because of our unique infrastructure and trusted brand, it is often the first organisation called when councils or schools identify gaps in provision. Our network is the final mile of the supply chain, transforming public and corporate donations into direct relief for households that would otherwise fall through the cracks.

“Without a doubt, the hygiene products supplied by The Hygiene Bank are gratefully received. Many tell us that they do not have the spare income to purchase hygiene products such as body lotions, deodorant, hair conditioner and hand cream, and these products are considered luxuries. We have so many lovely comments about how these products lift their spirits and give them a boost.”  says Charlie, founder of the Rustington Pantry. They currently support 100 families per week with fresh vegetables, frozen meals, dried staple food and hygiene products. In the past 12 months, they have provided over 9,000 parcels with basic hygiene items to those who couldn’t afford the essentials in the local area. The demand for their services keeps increasing. They don’t want to turn anyone down. Thankfully, The Hygiene Bank is able to increase the number of basic hygiene items they need to meet demand.

Support and partnerships

It is thanks to our brand and corporate partners’ support that we are able to support more than 1,600 community organisations like Rustington Pantry, across the UK – from Unilever’s You Buy We Donate activation with Boots, which generated over 300,000 products donated, to BCHS’ product donation from their January employee event, resulting in nearly 10 pallets of product. These products enabled us to continue to support those facing crisis in communities across the UK.

Beyond product donations, our partnerships are rooted in shared values, encompassing employee volunteering, community engagement, advocacy and long-term collaboration - all working towards a single goal: Ending hygiene poverty for good.

In 2025, partner engagement reached new heights. From Cleanology’s fourth annual fundraising event to BCHS’ golf day and Metsä Tissue’s customer event, organisations across the sector stepped up in meaningful ways. We were also delighted to receive generous support from Western Business Media and Cleaning Matters magazine through the Cleaning Excellence Awards. Partners also helped raise vital awareness amongst their customers too, through impactful initiatives such as smol’s donate-a-wash scheme and method’s December activation.

We brought everyone together during National Hygiene Week (6th – 12th October), where we shone a light on hygiene poverty by lighting up 50 local landmarks across the UK, from the Blackpool Tower to Gateshead Millennium Bridge, the Spinnaker Tower or Camera Obscura in Edinburgh. The campaign saw volunteers, community partners, our trustees, brands and corporates, peer organisations and many others coming together to raise awareness of this silent crisis. The campaign generated widespread regional and local media coverage, raising awareness of this hidden crisis while celebrating the vital work of volunteers in communities across the country.

As demand continues to rise, we remain determined to end hygiene poverty. Last April, we launched a petition to remove VAT on soap; currently, soap and other essential hygiene products are subject to a 20% VAT rate. Yet, luxury items like lobsters or art are tax-free. Taxing soap disproportionately affects low-income individuals and families, making it harder for them to maintain basic hygiene and pushing them to make difficult choices between putting food on the table or staying clean. 

Hygiene poverty is solvable. But we cannot do it alone. This is why The Hygiene Bank and InKind Direct announce ‘The Beginning of the end’ coalition to end hygiene poverty. Together, we build the UK’s first-ever Roadmap to end hygiene poverty, rooted in evidence, lived experience, and partnerships with government, businesses, and communities. The coalition is open to sector brands, researchers, and peer organisations who want to be part of the collective effort to shape the roadmap, and to those with lived experience who want to shape the solutions and drive change. 

Looking to the future

In 2026, The Hygiene Bank will focus on reaching even more people who are being pushed into hygiene poverty as the cost-of-living crisis continues. We will expand our network of community partners in areas of highest deprivation, ensuring that hygiene essentials are available in places where support is most urgently needed. By strengthening our local infrastructure, we aim to support tens of thousands more people each week with the basics they need.

We will also build on our advocacy work, using data, lived experience and evidence from our national network to push for long-term, systemic change. Through the ‘Beginning of the End’ coalition, we will work with government, businesses and the voluntary sector to deliver practical solutions - from fairer taxation on essential hygiene products to improved access to hygiene provision in schools, healthcare and emergency settings.

Our ambition is clear: a future where no one has to choose between eating and staying clean. With the continued support of our partners, volunteers and supporters, we believe this future is possible - and within reach.

Ending hygiene poverty will take all of us. Whether you are an individual, a business, a policymaker or a community organisation, your support can help turn awareness into action. By standing with The Hygiene Bank, you are helping to ensure that no one is excluded from work, education or society simply because they cannot afford to stay clean. Together, we can restore dignity, unlock opportunity, and mark the beginning of the end of hygiene poverty in the UK.

Get involved

There are a number of ways organisations and individuals can support The Hygiene Bank’s mission. Businesses can demonstrate social impact by supporting our campaign to remove VAT on soap, donating surplus or unused hygiene products, or by partnering with us; we offer multiple levels of partnership to align with organisational goals, values and stage of growth -from Charity of The Year to community fundraising or volunteering days. Through partnerships, we can work together to deliver practical, measurable action towards ending hygiene poverty across the UK.

Members of the public can also donate their unused toiletries to those in need. Our website includes a map of the more than 1,200 drop-off points, including over 500 located in Boots stores. We also need volunteers to help us sort, pack and distribute hygiene essentials to those in need -or even start a new local hygiene bank to support your local community. People can also make financial donations to help us support our mission and end hygiene poverty, once and for all. 

Meri Jimenez is head of communications, fundraising and external engagement at The Hygiene Bank

For more information, visit thehygienebank.com

Celebrating innovation, dedication, and excellence across the cleaning, hygiene, and FM sectors, this year’s awards recognised outstanding organisations and individuals who have set new benchmarks for professional standards.

On Wednesday 3 December 2025, the professional cleaning and hygiene industry gathered for a gala dinner at the Coventry Building Society Arena for one of the most anticipated events of the year - The Cleaning Excellence Awards 2025.

The prestigious ceremony shone a spotlight on the people, products, and innovations that are shaping the future of the cleaning and FM sectors. From cutting-edge technology and sustainable solutions to exceptional individuals making a difference every day, the awards recognised those driving true excellence across the industry.

An industry united in excellence

Supported by leading industry bodies - The British Institute of Cleaning Science (BICSc), The National Carpet Cleaners Association, The Worshipful Company of Environmental Cleaners (WCEC), The Cleaning & Hygiene Suppliers Association (CHSA), and ISSA - the Cleaning Excellence Awards brought together the very best from every corner of the sector.

With Karcher as the Headline Sponsor, this year’s event was an unforgettable evening of recognition, inspiration, and celebration.

A night of celebration

Hosting the evening was acclaimed comedian and writer Geoff Norcott - a regular on Live at the Apollo, 8 Out of 10 Cats, The Mash Report and Question Time. Known for his witty and thought-provoking humour, Geoff has been described by The Telegraph as “objectively funny regardless of your politics.”

And now the wait is over. Here are the winners of the Cleaning Excellence Awards 2025!

Client Collaboration Award
Winner: James Cook University Hospital – Healthcare Cleaning Team

Best Use of Data and Analytics in Cleaning
Winner: Ask Alfred

Outstanding Achievement in Infection Prevention and Control
Winner: Great Western Hospital Infection Control Team & Serco Cleaning Team

Catering and Hospitality Hygiene Award
Winner: ABBA Arena – Mitie Cleaning Team

Rising Star in the Cleaning Industry
Winner: Kamila Kalinowska – Mitie

Cleaning & Hygiene Team of the Year
Winner: EMCOR UK – Account Cleaning Team

Facility Management Partnership of the Year
Winner: Norfolk & Norwich University Hospital

Contract Cleaning Award
Winner: Louise Allsop – ESS, Compass Group

Sustainable Company of the Year
Winner: Tork, an Essity Brand

Supervisor of the Year
Winner: Ruth Oladotun – University of Birmingham

Excellence in Training and Development
Winner: OCS Manchester Arndale Housekeeping Team

Going Above and Beyond Expectations
Winner: Atlas Education

Cleaning Operative of the Year
Winner: Angelica Collazos Diez – Goldsmiths, University of London

Healthcare Hygiene Award
Winner: ISS UK

Outstanding Customer Service
Winner: Broughton Shopping Park

Innovative Product of the Year
Winner: CleanManager

Lifetime Achievement Award
Winner: Melanie Hutter – Mitie

The judges

The 2025 panel brought together some of the most respected voices in the industry:

• Lorraine Larman C.Env.CL FBICSc CFIOSH, Worshipful Company of Environmental Cleaners (WCEC)

Master of the Worshipful Company of Environmental Cleaners 2024-25.                                             

Lorriane Larman is M.D, of Safety Solutions Ltd , an Independent Consultancy Company, with personally over 35 years’ experience, is recognised for her expertise in the cleaning and associated facilities industry; providing independent, professional Health & Safety, compliance and cleaning consultancy to a wide range of organisations for both client and for service providers, across many commercial environments specifically high-end commercial facilities, healthcare, retail, leisure, hospitality, heavy industry (Quarries/Power stations) and the education sectors. 

• Denise Hanson FBICSc FBICSc, C.Env.Cln, Commercial Director, BICSc

With over 30 years’ experience in the cleaning industry, Denise Hanson brings a wealth of experience and knowledge to the BICSc portfolio. Denise is experienced in successful multi-site mobilisations, in time and cost critical environments and with a career that spans hotels, facilities services for local government, MOD, major food retail, shopping centres, cleanroom and blue-chip office facilities. As Commercial Director for BICSc, Denise oversees the development and delivery of new courses, ensures the validity of the BICSc offering and works with clients to deliver effective solutions to their issues. The cleaning industry has provided an interesting and diverse career and Denise sees her role with BICSc as an opportunity to help build the steps to allow others to progress in their careers within cleaning and facilities.

• Kelsey Hargreaves, Technical Manager, BICSc

Kelsey Hargreaves, in addition to her role at BICSc, is a Youth Ambassador for Youth Employment UK. She has experience in the cleaning industry over a range of challenging frontline positions within the NHS during the COVID pandemic. She brings extensive experience in site inspections, project management, and overcoming the issues faced in operational cleaning service - and particularly - training models.

• Jeff Cross, Media Director, ISSA

Jeff Cross Media Director at the ISSA, with media brands that include Cleanfax, ISSA Today magazines, Straight Talk!, and all related digital publications and products. ISSA is a trade association for the cleaning industry with more than 10,500 members, including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members.

• Neil Spencer-Cook MBICSc, Group Managing Director, BICSc

Neil Spencer-Cook MBICSc is Group Managing Director at The British Institute of Cleaning Science (BICSc). From a director role, Neil joined the BICSc Senior Management team in 2015. He has a wealth of management expertise and has experience in hospitality and FM in numerous industries. Neil's passion is technology, especially for efficiency purposes. Neil was the project lead on the creation of the BICSc CPSS Assessor app and more recently delivered the virtual training platform.

• Chris Shaw, Editor, Cleaning Matters

Chris Shaw is Editor of Cleaning Matters, the only UK printed magazine within the cleaning industry. As the industry’s market-leading publication Cleaning Matters presents the latest innovations and insight, as well as delivering independent news, views and developments from within the market. Chris has 25 years' experience as an Editor and has written for Western Business Media publications for more than a decade.

• Lorcan Mekitarian, Chair, CHSA

Lorcan has spent the past 30 years supplying the waste management and cleaning and hygiene sector with waste sacks. Berry was a founding member of the CHSA Plastic Sack Scheme. He was instrumental in expanding the scheme to now include office bin liners and OTH sacks. He became a CHSA Council member in 2015 and chair in 2019.

• Dave Wheadon, Chief Executive Officer, NCCA

Dave has over 35 years of extensive experience in the construction and management sectors, having held a diverse range of positions from junior to senior management roles. His career is marked by significant achievements, including being a finalist for the Hanson Group, the World Management Achiever award for his exemplary management of the materials supply for the Prince of Wales Bridge between England and Wales. Dave's experience includes several years operating a business in Europe, with his last overseas position in the Middle East, where he successfully ran a Saudi-based construction company. There, he navigated complex material, logistical, and operational challenges. More recently, Dave has brought his expertise to the operational management of the master franchise for the world's largest carpet cleaning franchise. His role involved overseeing a vast network of franchisees and ensuring operational excellence and adherence to the highest standards. Following this, Dave joined a major manufacturer, further broadening his industry experience and contributing to the company's strategic growth. Dave served on the board of the NCCA for several years before being appointed CEO, where he continues to drive the association forward with his wealth of knowledge and leadership skills.

• Lynn Webster C.Env.Cln FBICSc CCE, Director, Lynn Webster Consultants

Lynn Webster as Director of LWC Ltd, an Independent Consultancy Company, with personally over 40 years’ experience, is recognised for her expertise in the cleaning and associated facilities industry; providing independent, professional cleaning consultancy to a wide range of organisations for both client and for service providers, across many commercial environments specifically high-end commercial facilities, healthcare, retail, leisure, hospitality, and the education sectors. 

She is one of the original Top 100 most influential women in Hospitality, Travel, Leisure and Tourism awarded this accolade in 2012 and holds the British Institute of Cleaning Science Sholom Gordon Award for outstanding contribution to the Cleaning Industry.

She is a recognised CCE Consultant and Auditor for ISSA on a global scale providing support to companies towards CIMS Accreditation; a valuable tool in improving cleaning service delivery. She provides audits for ISSA Healthcareincorporating GBAC along with support and guidance for those organisations considering GBAC Star Accreditation.

An evening to remember

The ceremony truly  showcased the passion and professionalism driving the sector forward, celebrating achievements that continue to elevate cleaning and hygiene standards nationwide. Congratulations to all finalists and winners for their exceptional contributions to the industry.