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Chris Shaw
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| Sustainability regulatory tightening: CHSA publishes report on outlook | 05/06/2026 |
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THE CLEANING & Hygiene Suppliers Association (CHSA) has today published a report on the outlook for environmental regulation in the UK and EU and the impact on cleaning and hygiene manufacturers and distributors. The report, What’s Coming in Environmental Legislation for UK Cleaning & Hygiene Manufacturers (2026–2028), includes the incoming legislation covering chemicals, packaging, carbon reporting, wastewater and green claims. It warns businesses that sustainability compliance, once a competitive differentiator, is rapidly becoming a baseline requirement for market access. Prepared by Vikki Morris of Evans Vanodine and Dr. Maija Pohjakallio of Metsä Group, the report highlights the growing divergence between UK and EU regulation following Brexit and the increasing complexity facing companies trading across both jurisdictions. Among the key issues identified are tighter controls on PFAS chemicals and microplastics under EU REACH, increasing scrutiny of biocidal products, and significant new obligations linked to packaging reform. The authors warn that businesses supplying both the UK and EU markets face mounting duplication risks, higher compliance costs and growing administrative burdens, particularly around chemical registrations, packaging reporting and product sustainability data. The report encourages manufacturers and distributors to begin preparing now by auditing product portfolios for high-risk substances, reviewing exposure to Extended Producer Responsibility (EPR) fees, strengthening supplier engagement and building robust environmental data systems. The CHSA says companies that view compliance as a strategic investment rather than a reactive cost will be best placed to protect margins, maintain market access and build resilience. For more information, visit http://www.chsa.co.uk/ Tel: 0800 243 919 |
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| CHSA honours Lorcan Mekitarian with life vice presidency | 28/05/2026 |
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THE CLEANING & Hygiene Suppliers Association (CHSA) Governing Council has elected Lorcan Mekitarian as a Life Vice President in recognition of his exceptional contribution to the Association and the wider cleaning and hygiene industry. Initially elected to the CHSA’s Council at the 2018 AGM Lorcan is Sales Director of Amcor’s Industrial business in the UK. The election to Life Vice President took place at the Association’s May Council meeting in recognition Lorcan’s outstanding leadership during his seven years as Chair of the CHSA, from 2019 to 2026. During his tenure, Lorcan played a pivotal role in strengthening the professionalism, reputation and influence of the Association. Under his leadership, the CHSA further enhanced its standing as a trusted voice for integrity, transparency and ethical practice within the cleaning and hygiene sector. This included incorporating the Competition & Markets Authority’s Green Claims Code into the CHSA’s Code of Practice, introducing an Ethical Audit Requirement and an Ethical Marketing Commitment. He also steered the CHSA through the COVID-19 pandemic. This represented a particular challenge to the sector as unscrupulous businesses emerged making unfounded claims about their performance. The CHSA’s Accreditation Schemes were a beacon, buyers able to be certain they got what they paid for: ‘what’s on the box is what’s in the box’. Our Standards, Your Guarantee. Commenting on the appointment, the Nick Thompson, the chair of the CHSA said: “Lorcan’s leadership, dedication and unwavering focus on standards have left a valuable legacy for the Association and its members. “His election as Life Vice President reflects the esteem in which he is held by colleagues across the sector and acknowledges the lasting impact of his contribution to the cleaning and hygiene industry.” “The CHSA’s Council were pleased to recognise Lorcan’s immense contribution with this honour.” |
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| Expert-led webinar to address growing complexity and risk in waste management | 20/05/2026 |
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WASTE MANAGEMENT is an increasingly complex area, with growing regulatory scrutiny and heightened expectations around environmental responsibility. To help members understand their responsibility and find out how to reduce risk, the Cleaning & Hygiene Suppliers Association is hosting an expert-led one-hour webinar on Wednesday 24 June at 11am. Titled “Introduction to Waste Management – understanding and managing your risk”, the session will provide a structured, practical overview of the legal, regulatory and operational landscape shaping waste management in the UK. The waste management arena is evolving, with Digital Waste Tracking on the horizon and the arrival of Simpler Recycling. Customers expect compliance to all regulations and adherence to best practice and there are risks in getting it wrong. Assuming the waste service provider has it in hand could be costly, with financial and criminal penalties liable, whether or not the error was intentional. This introductory webinar will provide delegates with initial guidance on the practical steps they can take to manage their liabilities and implement robust waste management processes. The experts presenting are:
Visit the CHSA website to book your place Expert-led webinar to address growing complexity and risk in waste management - CHSA |
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| New chair appointed to lead CHSA into next phase | 08/05/2026 |
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THE CLEANING & Hygiene Suppliers Association (CHSA) has appointed a new chair, Nick Thompson, who will lead the organisation as it moves into the next phase of its development. The appointment marks a step change for the CHSA: it is the first time the Association has committed to a permanent role. Nick Thompson took up his post on 1 May 2026. Nick succeeds Lorcan Mekitarian, who has served as chair in a voluntary capacity, for the past seven years. During his tenure, Lorcan strengthened the professionalism of the Association, developing its reputation and that of its members for integrity and transparency. He has also helped reinforce the rigour and credibility of the CHSA’s Accreditation Schemes, helping to ensure the Association continues to be trusted as the guardian of standards in the cleaning and hygiene sector. The appointment follows a comprehensive recruitment process. The Association invited applications from across the market. A panel of experienced industry executives interviewed the shortlist, and the selected candidate was then voted for and confirmed by the CHSA’s Governing Council. Nick currently acts as an advisor to organisations operating in the FM and business support space, is an independent non-executive director of the IOSH Services, an advisory board member at the London School of Science and Technology, and chair of a Prison Employment Advisory Board. During his career he been senior vice president global FM Services at Sodexo, and group director of Workplace Services at Royal Mail Group. He will bring expertise, vision and market experience to the CHSA and is well placed to lead the Association through the next phase of its evolution. Commenting on his appointment, Nick Thompson said: “I am very pleased to take up the role of chair of the CHSA. The Association and its Accreditation Schemes are important to maintaining standards in the industry. I am looking forward to meeting members and representing their interests as we evolve the Association and continue to strengthen the rigour of the Schemes and the value of membership.” The CHSA is run by its members for its members. In his first 100 days as chair, Nick Thompson will focus on meeting members. His intent is to understand their priorities and so shape the Association’s future direction to ensure it represents members’ interests effectively. The CHSA is a strategic organisation and the recognised guardian of standards within the cleaning and hygiene sector. Through its work it ensures members uphold the principle: Our Standards. Your Guarantee. The CHSA maintains standards through its Accreditation Schemes for manufacturers of soft tissue, plastic sacks, cotton mops and cleaning chemicals, as well as for distributors of cleaning and hygiene products. These schemes guarantee that “what’s on the box is what’s in the box.” Their validity is underpinned by independent inspection, with members audited annually to ensure continued compliance. In addition, all members adhere to the CHSA’s rigorous Code of Practice, which includes the Competition and Markets Authority’s Green Claims Code. For more information, visit chsa.co.uk/ Tel: 0800 243 919 |
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| CHSA celebrates excellence with new awards | 11/03/2026 |
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THE CHSA has announced its new awards, created to celebrate excellence, commitment and talent. The winners of the inaugural awards will be announced at the CHSA’s annual Gala Ball, which takes place on Thursday 18 June at voco St John’s in Solihull.
Tracey Black, CHSA Council member and the driving force behind the creation of the awards, explained: “This is an exciting new initiative for the CHSA. Our purpose is to recognise the enormous contribution made by individuals in our industry, the emergent new talent and the manufacturers and distributors who work hard to take the industry forward. “We’re extremely grateful to the sponsors who are making this celebration of excellence possible.” The shortlists for Manufacturer of the Year and Distributor of the Year will be compiled by an independent panel of senior industry executives, the final winners being selected by a vote amongst CHSA members. CHSA members will be invited to nominate individuals for the Rising Star and Outstanding Contribution to the CHSA categories. An independent panel will then select the winners from the nominations. The Distributor of the Year and Manufacturer of the Year will be assessed according to their values, quality and commitment, and their approach to sustainability. Their values must support and embody the CHSA’s values. They must demonstrate their commitment to maintaining standards and ethical practice and they must promote sustainability best practice. The Rising Star will evidence exceptional performance, impact, rapid growth, initiative, a commitment to development, and professionalism and collaboration. The winner of Outstanding Contribution to the CHSA will have a track record of going above and beyond, have evidence of making significant impact on the CHSA or the cleaning and hygiene industry, have made a sustained long-term contribution or delivered a single major achievement, have demonstrated leadership and served as a role model. For more information, visit www.chsa.co.uk Tel: 0800 243 919 |
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| CHSA launches 2026 Bursary | 11/03/2026 |
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THE CHSA'S 2026 Bursary is now open for applications. The bursaries will be awarded in September this year, following a tough selection process. Successful applicants will receive £6,000 during their university career. They will receive £2,000 at the start of each academic year or the first three years if the degree is longer. The CHSA has operated the Bursary in its current form since 2016. During that time 28 bursaries have been awarded. The initiative is key to the CHSA’s commitment to giving something back; it is open to the children of its members’ employees. The Bursary also introduces young people to the industry. Attracting this talent into the sector is crucial for innovation and long-term success. The young people’s engagement with the CHSA means they can learn about the varied career opportunities, including AI, robotics, product development, sales, marketing and financial management, available in the cleaning and hygiene sector. David Garcia, Vice President of the CHSA explained: “We are extremely proud of our Bursary. Life is challenging for young people, particularly for those with the ability to attend university but not necessarily the financial resources. We are delighted to offer this very important support. “Our Bursary also allows us to say thank you to our members’ employees. They are fundamental to the success of our members, and this is a very tangible way to acknowledge their hard work.” The CHSA Bursary is open to the children of employees of CHSA members. Applicants must be 18 years or over on 1 September 2026 and commencing their higher education studies this autumn. They will be assessed according to need, worthiness, endeavour and overall performance. Each successful applicant will also bring something unique, their ‘x-factor’. Applications close on 26 June 2026. The online panel interviews, to be led by CHSA Vice President David Garcia, will take place in July and the successful applicants will be announced in September. Eligible young people need to visit the CHSA website and click on the link on the Bursary page. The form includes a 400-word statement. For more information, visit www.chsa.co.uk Tel: 0800 243 919 |
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| Recognition matters | 05/03/2026 |
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Recognition plays a vital role in raising standards and strengthening trust across the cleaning and hygiene sector. Lorcan Mekitarian explains how new industry awards aim to celebrate excellence, champion ethical practice and highlight the people and organisations setting the benchmark for the future. RECOGNITION MATTERS in every sector, but in the cleaning and hygiene industry it carries particular weight. Ours is an industry built on trust, reliability and often unseen dedication. When standards are met, environments are safe, compliant and welcoming. When they are not, the consequences are immediate and tangible. Because so much of the work takes place behind the scenes, recognising and celebrating excellence is not a luxury – it is essential. The Cleaning & Hygiene Suppliers Association (CHSA) has long championed standards, integrity and ethical practice. With the launch of its new Awards for Excellence, it has taken that commitment a step further, creating a platform to celebrate the individuals and organisations who embody those values in action. For CHSA members, the value is both practical and reputational. The shortlists for Manufacturer and Distributor of the Year will be compiled by an independent panel of senior industry executives, with winners selected by a vote among members. This blend of independent scrutiny and peer recognition mirrors the principles underpinning our accreditation schemes. Achievement is not self-declared; it is evidenced and validated. The inaugural awards will be presented at the CHSA’s annual Gala Ball on 18 June at Voco St John’s in Solihull. Four awards will be made: Distributor of the Year (sponsored by Greyland), Manufacturer of the Year, Rising Star (sponsored by Harrison Wipes) and Outstanding Contribution (sponsored by Evans Vanodine). Each category has been carefully designed to reflect not only commercial success, but values, quality, sustainability and long-term commitment. For our industry, awards like these perform a vital function: they define what “good” looks like. By setting clear criteria – from maintaining standards and ethical practice to promoting sustainability best practice – we are articulating a benchmark. Excellence is no longer abstract; it is described, assessed and, crucially, celebrated. Recognition also reinforces a culture of continuous improvement. In a market frequently driven by relentless price pressure, the gap between what a product claims to do and what it delivers can widen if vigilance slips. Publicly rewarding manufacturers and distributors who uphold standards sends a powerful signal that doing the right thing matters. It encourages others to examine their own practices and raise their game, strengthening the sector from within. The Rising Star and Outstanding Contribution awards focus on individuals, recognising exceptional performance, rapid development, leadership and sustained impact. In doing so, they underline an essential truth: standards are maintained not by systems alone, but by people. Talented, principled professionals translate specifications into practice, mentor colleagues, challenge complacency and drive innovation. Celebrating them helps attract and retain the next generation and demonstrates that commitment and professionalism are noticed. There is also a broader responsibility at play. An industry that benefits from collective standards and shared credibility must be willing to give something back. Creating opportunities to acknowledge contribution, encourage emerging talent and thank those who have gone above and beyond fosters pride and a sense of belonging. That culture of recognition strengthens resilience and supports collaboration across the supply chain. Ultimately, celebrating excellence safeguards the future. It demonstrates that integrity, transparency and professionalism are defining characteristics of a credible industry. By recognising those who uphold these principles, we are strengthening the foundations on which trust, performance and true fitness for purpose depend. Lorcan Mekitarian is chair of the Cleaning & Hygiene Suppliers Association For more information, visit www.chsa.co.uk Tel: 0800 243 919 |
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| CHSA’s new resources page makes clear requirements for membership | 11/03/2026 |
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THE CHSA has launched a comprehensive new Resources page on its website. It gives members and prospective members the information they need to ensure compliance with the CHSA Accreditation Schemes.
In the past 24 months, the CHSA has raised the bar:
“Buyers and end users who review the Resources page, will now be able to see, in details the obligations placed on members and against which they are audited. Now, more than ever, they can be certain’ what’s on the box is what’s in the box’ if they specify Accreditation Scheme membership in tenders. Our standards, your guarantee.”
The website also contains FAQs, addressing the questions commonly asked by members and prospective members. Run by its members for its members, the CHSA represent the major manufacturers and distributors supplying cleaning and hygiene product in the UK. The Association introduced its first Accreditation Scheme in 1997 and now has five: for manufacturers of soft tissue, plastic sacks, cotton mops, cleaning chemical and for distributors of cleaning and hygiene products. A Scheme for general members is under review. For more information, visit www.chsa.co.uk |
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| CHSA publishes sustainability fact sheet | 21/01/2026 |
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THE CLEANING & Hygiene Suppliers Association (CHSA) has published a fact sheet designed to help its members make informed, evidence-based decisions on sustainable products, packaging and operations. The fact sheet forms part of the CHSA’s Roadmap to Sustainability. This is the Association’s long-term initiative designed to provide members and the wider industry with practical guidance on sustainability. Environmental claims, used to differentiate one product or service from another, are common and often based on ill-informed assumptions or misconceptions. The Fact Sheet highlights key points when assessing such sustainability claims. They include the importance of evidence, that there are no universal ‘good’ or ‘bad’ materials, many green claims are legally or technically meaningless and considering the full life-cycle is essential. Lorcan Mekitarian, chair of the CHSA (pictured), explained: “People generally want to opt for the sustainable solution. The challenge is when decisions are based on assumptions. These include products made from recycled materials are always more sustainable than those made from virgin materials, that buying locally always has a lower carbon footprint. They may assume a product certified as ‘eco-friendly’ is sustainable in all aspects. “The fact sheet encourages buyers and end-users to challenge their assumptions. By doing so they will be able to consider the full life-cycle impacts of products and services and consider multiple environmental indicators. Ultimately it means prioritising genuine environmentally sustainable solutions over headline-driven marketing claims.” All CHSA members have signed the Association’s Code of Practice, which includes the Competition and Markets Authority’s Green Claims Code. The myth-busting Fact Sheet is available on the CHSA’s website: www.chsa.co.uk. |
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| Building trust: The critical role of independent inspection | 20/02/2026 |
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THE CLEANING and hygiene sector is an industry built on long-term relationships. As Lorcan Mekitarian, chair of the Cleaning & Hygiene Suppliers Association, observes trust is at the heart of these relationships and when that trust falters, so does the relationship. Whatever the sector, inspection is a cornerstone of trust. It provides assurance that products and services meet the stated specification, regulatory requirements and quality standards. When an expert states that what is being bought matches what is being sold buyers can make informed decisions. Inspection is more than a compliance check. It ensures consistency, transparency and accountability. This matters in our sector, where the stakes are high. As the British Cleaning Council made clear in the midst of this season’s flu epidemic ‘higher standards of cleaning in UK workplaces and public spaces, combined with handwashing measures, are the best way of reducing the spread of common infections’. To really achieve this goal the inspection process must be truly independent. Credibility is compromised if audits are conducted by a party with a vested interest in the outcome, whether intentionally so or not. If credibility is compromised, so is trust. The independence of the inspection process supports customer confidence. They can be certain the products meet the specification and perform as advertised. It is also crucial for market integrity, encouraging higher standards across the sector. This matters to all of us, working in an industry that is worth £67 billion per year yet is often overlooked. Here at the CHSA, we live and breathe this approach. Our Accreditation Schemes are underpinned by Inspection. Through annual inspections of our distributor and manufacturing members we confirm, amongst other things, that the product meets the specifications of the relevant Accreditation Scheme, the label accurately reflects what’s in the ‘box’, and the product is traceable to supplier and batch. This means, for manufacturers, the audit includes random sampling of product within scope of the relevant Accreditation Scheme, on-site testing and a review of relevant quality control records. For distributors, this means the audit includes checks to ensure all products within the scope of one of our Accreditation Schemes meet the relevant technical regulations and standard whether or not they are sourced from CHSA Accredited Manufacturers. The independence of the inspection is built into the system. The Inspector through the Chair of our Accreditation Schemes, reports to our Governing Council but is not under the immediate direction of the Council. The technical regulations and standard of each Accreditation Scheme is regularly reviewed by members and frequently enhanced to respond to changing marketing circumstances and increase the rigour of the Schemes. The Independent Inspector is tasked to audit members annually accordingly, without fear or favour. It is his expertise and integrity and independence of our governing Council that means the Accreditation Scheme Mark is something buyers and end users in our sector can trust. Our goal being to enhance standards across the industry, our philosophy is to work constructively with members who may have areas of non-conformance. Again, the inspector’s expertise is crucial to offer the support and guidance they may need to make the necessary improvements. Continued and ongoing non-conformance is not accepted, however, and the CHSA’s Governing Council will and does take steps against those who consistently fail to meet the required standard. Lorcan Mekitarian is chair of the Cleaning & Hygiene Suppliers Association For more information, visit www.CHSA.co.uk |
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