Looking after luxury lifestylers
June 1st 2010 Cannon Hygiene's services are key to supporting Harvey Nichols' objective to provide
top quality goods and services to its customers and staff
Harvey Nichols is synonymous with 'international
luxury lifestyle' and offers an 'ideal haven for
shoppers and families to unwind'. At its flagship
sites in Manchester and London, the company demands
that the standard of its washroom facilities reflects its
brand values.
"It's essential that our customers enjoy top quality
facilities," says Andrew Kelly, Harvey Nichols'Manchester
maintenance manager, "and we rely on our suppliers to
help us create a clean and comfortable shopping
experience."
Today's consumer has such wide choice and high
expectations that optimum levels of cleanliness and
good hygiene are paramount in the retail sector. "It's not
just about selling products," says Pat Gillingham,
divisional sales director for Cannon,"you have to offer the
client service solutions."
Safety and comfort
Cannon Hygiene provides a 'one-stop-shop'premium
range of washroom products and services to Harvey
Nichols including feminine hygiene, hand cleansing and
drying, air fresheners and sanitisers, infant care products
and vending machines.
But for Harvey Nichols, just as important as the quality
and feeling of luxury is customer protection.Cannon was
able to help the client keep its washrooms visitor safe
through specially designed features such as a push
dispensing lever made with
with Polygiene
antibacterial technology
which starts killing
microbes on contact to
break the transmission
path of diseases.
It also supplied
Prozone units which
release natural ozone gas
to destroy harmful microorganisms
and airborne
and surface bacteria as well as viruses
in hard to reach areas.
The stores'nappy disposal units and
feminine hygiene units contain
Cannon's exclusive Activap germicide
which eradicates 99.999% of
potentially harmful bacteria in waste,
as well as being effective against
viruses including HIV,Hepatitis B and C.
Treading carefully
A top priority for Harvey Nichols is the
reduction of its carbon footprint and
costs through energy saving.Cannon has
helped to achieve this by installing the
Cannon Air Jet which claims to reduce energy and running costs by
up to 90% over traditional warm air hand dryers.Activap also uses
entirely natural active ingredients which pose no threat to the
environment and which degrade naturally if confined to landfill.
"We aim to build relationships with our customers, listening to and
responding to their needs as these develop," concludes Gillingham.
"Our dedicated hygiene consultant is in touch with our client at
Harvey Nichols on a very regular basis.This creates an environment of
trust which leaves our clients free to concentrate on their core
activities."
Harvey Nichols'Andrew Kelly has worked in retail for many years and
knows exactly what he is looking for in terms of products, quality and
service excellence. "We know we can rely on Cannon to use their expertise
and experience in the marketplace to
help us achieve this," ends Kelly. More articles from Cannon Hygiene Ltd: | 
