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Safety in all tongues
April 1st 2008

Over a third of contract cleaning workers are migrants, and the number is rising.

Language can be a barrier to safe working practice.With this in mind,Safety Media has launched Health & Safety for Cleaners,a multi-lingual training DVD in 20 languages

There are an estimated one million people employed as cleaners throughout the UK economy, and a substantial proportion of them do not have English as their first language.Cleaners carry out a wide range of duties that are essential to the smooth running of any organisation, and many of these are potentially dangerous.

In 2005/06 there were approximately 3500 work related accidents to cleaners reported to the Health and Safety Executive (HSE) and Local Authorities.Over 700 of these accidents were classified as major injuries, such as dislocations or broken bones.

The most common types of reported accidents to cleaners were slips and trips; musculoskeletal disorders,particularly injury to backs and upper limbs caused by manual handling; and falls from height.

Others include contact with harmful substances such as detergents, soaps, caustic soda, disinfectants, bleaches, cleaning fluids, and ammonia, leading to a risk of occupational dermatitis; being hit by falling objects; and contact with moving machinery.

And, as many accidents are never reported to the authorities, the actual number is likely to be considerably higher than this figure, making proper training for cleaners essential.

A survey of contract cleaning companies conducted in 2007 by Asset Skills, the Sector Skills Council for the cleaning industry, found that 37% of employees working within cleaning companies were migrant workers, a proportion that is increasing, especially since the accession of East European countries into the EU in 2004. Says Asset Skills, the main limitation to both employment and the role undertaken by migrant workers within a cleaning company is the language barrier, particularly the lack of ability in spoken English.

With this in mind, Safety Media has launched Health & Safety for Cleaners, the newest addition to its range of Multi-Lingual DVDs, to give advice on avoiding injury to cleaners in their own languages.

The DVD will train your cleaners in a choice of 20 different subtitled languages including English, and so is ideal for any company with workers who are not native English speakers. It follows a cleaner through their working day and demonstrates the possible hazards they could face in the course of their job.

The DVD covers: Appropriate work wear and personal protective equipment Ongoing dynamic risk assessments How to avoid repetitive strain injuries How to lift correctly Safe use of chemical substances Push rather than pull Tripping hazards Hand arm vibration It is available in the following subtitled languages: Albanian, Bengali, Chinese, Czech, English, French,German Gujarati, Hindi, Italian, Kurdish, Polish, Portuguese, Punjabi Russian, Spanish,Tamil,Turkish, Urdu and Welsh.

The pack comes complete with 50 Risk Assessment forms and 10 Health & Safety for Cleaners Training Booklets.

"This latest addition to our multi-lingual range of training media will ensure the health, safety and welfare of your valuable, but vulnerable, cleaning staff by making sure they fully understand how to avoid accidents and injury," said Julian Roberts, managing director of Safety Media.

The dangers of workplace slips, trips and falls are the focus of the HSE's Shattered Lives campaign, which is running in February and March 2008, focusing on slips, trips and falls and upon those most likely to become victims of them.

The DVD costs 199 and comes with 10 H&S for Cleaners Training Booklets and Risk Assessment Forms.

Reader offer – free DVD

Safety Media is giving away a free copy of Health & Safety for Cleaners to the first Cleaning Matters reader to email: helen.shields@safetymedia.co.uk The company has numerous training products available to meet the needs of a changing industry. For example, with 33,905 Polish workers joining the UK workforce in the second quarter of 2007 alone, its 30 minute Manual Handling and Fire Safety E-Learning courses in Polish, can quickly and cost effectively bring staff up to speed with UK requirements

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