ISSA/INTERCLEAN exceeds expectations despite lower attendance
October 29th 2009 ISSA/INTERCLEAN North America 2009 drew the highest number of first-time attendee companies in recent years, which, combined with a turnout of the industry’s elite distributors and facility service provider (FSP) companies, created a strong selling environment in a challenging year, say many exhibitors. To see what attendees had to say about ISSA/INTERCLEAN during the event, click here www.issa.com/live.
While the number of people dropped about 9.5% from 2008, the number of new customer companies visiting the show for the first time reached 28%. This increase was further confirmed when more than 83% of exhibitors surveyed indicated they had met new contacts at this year’s show, and more than half said they generated new business.
"Our experience was very positive and better than we thought it could be," said first-time exhibitor Paul Offutt, general manager of Sonic Scrubbers. "Our CEO said this was the best tradeshow he’s participated at in over 40 years."
The event, hosted by ISSA, the worldwide cleaning industry association, and its alliance partner Amsterdam RAI, took place in Chicago, IL, October 6-9, with 14,248 people registered.
Not only were the top customers in attendance this year, but the industry’s leading suppliers also were present with more than 600 companies exhibiting. Special recognitions taking place during the show included the awarding of 20 Best Customer Service Awards to exhibitors, as voted on by their customers in attendance. The program allows customers to acknowledge those companies that go out of their way to accommodate visitors who stop by their booths.
The 2009 Best Customer Service Award winners were: DCL Solutions, JohnsonDiversey, Spartan Chemical Co., and Urine Off in the Chemicals category; Intelligent Products, Inc., Georgia-Pacific Professional, Kimberly-Clark Corp., and KlenzCorp International in the Disposables category; Advance, Advanced Vapor Technologies, Viper North America, and Windsor Industries in the Power Equipment category; Expanded Technologies Corp., Morton Salt, Rubbermaid Commercial Products, and Unger Enterprises in the Supplies category; and Activeion Cleaning Solutions, American EPAY, Cleaning for a Reason, and The Weee in the Other Products, Services & Technology category.
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