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Cleaning Matters Digital Issue

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Just a phonecall away
December 1st 2010

The Fuelcard People have introduced a new telephone application service that can be carried out with a single call.

A fuel card account can be opened within minutes allowing most customers to use their new fuel cards within days of making the call, removing the need to send out application forms.

Discussing the problems with the written applications, general manager of The Fuelcard People, Steve Clarke commented, "It can be a chore that people delay doing and, even if they do complete and return a form immediately, there is an inevitable gap of at least a couple of days between initial contact and our receiving a signed application. By doing everything here, the entire process takes just a few minutes and customers do not have to deal with any paperwork."

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