Spotless as the driven snow
December 1st 2009 London Midland operates train
services through the heart of
England from London to
Birmingham to Liverpool. It
manages 149 stations and
operates over 1,200 services a
day.In Depth Managed
Services has been working
with the company since the
franchise began operating in
November 2007.
London Midland holds
regular 'Meet the Manager'
events so passengers can let
them know where
improvements need to be
made.As a result of feedback, it
asked In Depth to commence a
deep cleaning programme at
railway stations focusing on
Snow Hill in Birmingham.
In Depth cleaning operatives
set to work with award-winning
results. Each month London
Midland presents Bronze
Awards to acknowledge top
performance and
achievements.An award was
presented to In Depth cleaners
Rickie Briscoe,Mwavita Aminah,
Neneh Fatouba and Michael
Lloyd for raising the standard of
cleanliness and improving the
appearance of Snow Hill.
"What makes this award an
even greater achievement is
that it is the first time London
Midland has presented this
honour to anyone who wasn't
one of their own staff," says
Tony Beamish, regional network
director.
"They have made an
amazing difference to the
station and we are all very
grateful to them," says Simon
James, station manager. More articles from In Depth Managed Services: | 
