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The right side of the tracks
December 1st 2008

Exeter keeps a close eye on council vehicles with Masternaut online tracking while Cornish Councils gain fingertip control of fleets

The Masternaut Three X service is enabling Exeter City Council to monitor its fleet of vehicles over the internet and provides instant alarms if drivers exceed the 40 mph speed limit or stray outside of the City boundary.The web-based satellite tracking system has been fitted to refuse collection, street sweepers, community patrol and car park operations vehicles.The system also incorporates Driver ID keys to link drivers with specific vehicles.

Roll-out of the system is ongoing with each new vehicle purchased by Exeter fitted with Masternaut telematics.There is also a programme underway to retrofit some types of vehicles to gain greater visibility of the fleet.

"We spent about two years investigating a real-time fleet management solution and Masternaut Three X was able to prove that its web-based service would give us exactly what we needed," says Haydn Davies, fleet manager, Exeter City Council."Our key requirement is pinpoint accuracy for tracking vehicles and the ability to use the information to support the council in instances of thirdparty claims.We can, for example, verify whether or not one of our vehicles was responsible for causing damage and precisely who was driving it at the time." According to Davies, the real-time system allows individual departments to drill down into custom reports for operational purposes and is user-friendly."It gives a comprehensive tracking solution that is flexible enough to meet the needs of each department – Refuse Collection, Street Cleansing Community and Car Parks.We have also been able to set up the system at different levels allowing management viewonly access and secure log-in for administrators to process updates.

Moreover,we can readily adapt it to meet our future development needs such as route planning for our Refuse Collection department." Meanwhile in Cornwall, Caradon and North Cornwall District Councils have selected satellite tracking for managing fleets and providing the backbone to efficient routing and rescheduling refuse collection rounds.

Masternaut Three X services allow tracking of refuse collection vehicles, street sweepers, and housing maintenance vehicles with pinpoint accuracy.The system also alerts managers and drivers of speeding. Provision of lone-worker security enables managers to see exactly where each vehicle is and helps them to keep track of individual staff.

"We are very pleased with the Masternaut system, says Richard Isbell, operations manager, Caradon District Council."We trialled several other systems but this one provides a wider range of useful features, offers greater capability for developing wider solutions and is very user-friendly.We are developing the system to reschedule our refuse collection rounds, and it is anticipated that this will provide a significant boost in efficiency. Furthermore,we have encouraged other departments to view the system and they have been impressed and are looking at implementing the system within their own departments.

"The beauty of the system is that we know that we have vehicle information at our fingertips and it is very flexible.We can view vehicle activities on any Internet-linked PC and we have equipped the depots with large screens so that controllers and drivers can also see what is going on throughout the day." Isbell says that other Masternaut capabilities are under review, including the possibility of implement the carbon-footprint reducing Greenerfleet solution that integrates 'seamlessly' with the vehicle tracking system and also allows mobile access to the system via PDAs.

Every move you make Masternaut's latest innovation is 'turn by turn' vehicle tracking to boost vehicle movement logs with extra location information captured at every turn.The company says pinpoint accuracy is crucial for municipal services such as road gritting, street cleansing and vehicle-based asset surveying.Masternaut already offers live tracking with live updates almost seconds apart and says the turn by turn data logging adds vital detail in urban areas dominated by numerous streets, cul-de-sacs and pathways.Turn by turn tracking works by sensing any 15° or greater turn of the wheel, ensuring movements are recorded as a vehicle turns.The beginning and ends of streets are accurately mapped so no section of street can be missed.

Masternaut is provided as a web service so live tracking and the route data logs are made available via any Internet connected PC; no special software is required. Masternaut onboard telematics can connect to vehicle equipment sensors to record actual activity at any point on route.This will show for example if brushes are up or down on a street sweeper and whether grit is being dispensed from a gritting vehicle. Please contact the company for further details.

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