Company masters waste management solution
December 1st 2010 Hambleton & Richmondshire District Councils are tracking their
shared street scene and waste collection fleets with a vehicle
tracking and map-based waste management solution from
Masternaut Three X.
The councils cover an area reaching from York and across the
Yorkshire Moors as far as the
Lake District.Over 90,000 bin
and recycling collections are
made each week in an area
covering an estimated
650,000 acres.
Since installing the system,
routine visits from supervisors
have been reduced as they
can live track their crews as
they work on screen.
The drivers are able to log
problems and they meet on
site such as non-presentation
of bins and contamination or
bin damage using special invehicle
data terminals that
transmit the information
back to the customer service sentres.This helps settle disputes over
non-collections, with the historical reports providing evidence for
investigating and refuting claims.The terminals also provide two-way
communication, reducing the need to make voice calls to the office to
make verbal reports that then need keying into the system.
"We are very pleased with the
results we are getting from the
Masternaut system. It has given
us the visibility of our fleets
across the two districts.We know
precisely where our vehicles are
at any time and where they have
been thanks to its automatic
reporting features.We have full
information on driving
behaviour such as speed and
idling reports so that we can
monitor vehicle use and fuel
usage," says John Proud, street
scene manager, Hambleton &
Richmondshire District Councils. More articles from Masternaut UK Ltd: | 
