Home >ICE Smartcall
18 September 2018
ICE Smartcall is a live video support call for onsite operatives and engineers - with a dedicated team of ICE specialists available to take their calls.
At the touch of a button an ICE expert appears on the operatives mobile screen to help with any questions or problems. Our expert is also equipped with their own digital tools, with the ability to see what the operative shows them.
The ICE expert can then write on their screen to guide the operative through their problem. Our expert even can share the appropriate manual or navigate to any web page that will help them further, live on their phone or tablet.